ServiceNow Platform Troubleshooter

1 day ago

Kolkata, West Bengal, India beBeeTroubleshooter Full time ₹ 10,00,000 - ₹ 15,00,000

Are you looking to revolutionize the user experience for thousands of enterprise customers? At the heart of our ServiceNow-driven ecosystem, we are on the lookout for a Technical Support Engineer – User Experience Team who transforms user experience into excellence.

The role involves resolving technical issues, clarifying unexpected behaviors, and responding with precision across web, chat, email, and calls. You will dive deep into the ServiceNow platform, using logs, dev tools, and your expertise to find answers.

Collaborate with global teams to continuously enhance product usability and performance. Bring clarity to complexity – whether it's a tricky AJAX call or a UI glitch, you'll untangle the knots.

Share feedback that shapes future products, tools, and internal processes. This role is not just

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