Client Relationship Ambassador

1 week ago


Gurgaon, Haryana, India 91 AT WORK Full time
Client Relationship Executive

Job Summary: We are seeking a highly skilled Client Relationship Executive to join our team at 91 AT WORK. The ideal candidate will have a strong understanding of client needs and goals, with excellent communication and interpersonal skills.

About the Role: As a Client Relationship Executive, you will be responsible for building and maintaining strong, long-lasting client relationships by understanding their needs, goals, and challenges. You will act as the primary point of contact for clients, providing excellent service and ensuring client satisfaction.

Key Responsibilities:

  • Build and maintain strong, long-lasting client relationships by understanding client needs, goals, and challenges.
  • Act as the primary point of contact for clients, providing excellent service and ensuring client satisfaction.
  • Collaborate with internal teams to develop and execute branding and social media campaigns that align with client objectives.
  • Monitor and analyze campaign performance, providing clients with regular updates and insights.
  • Proactively identify opportunities to upsell or cross-sell services based on client needs.
  • Ensure timely and successful delivery of solutions according to client requirements and objectives.
  • Stay up-to-date with industry trends and best practices in branding, advertising, and social media.

Requirements:

  • Bachelor's degree in Marketing, Communications, Business, or a related field.
  • 2-3 years of experience in client relationship management, preferably within the branding, advertising, or social media industry.
  • Strong understanding of social media platforms, with a priority on expert knowledge of Instagram (now Meta) and LinkedIn.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects and clients simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Proactive and self-motivated with a passion for marketing and client success.

Benefits:

  • Competitive salary and performance-based incentives.
  • Opportunity to work with a creative and forward-thinking team.
  • Professional development and growth opportunities.


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