E-Commerce Operations Specialist
2 days ago
Join a dynamic start-up team within Amazon, dedicated to launching and establishing the Transparency service for consumer brands in the EU. This role is responsible for building a strategy for the function, interfacing with EU Sales and business leaders, working closely with product teams to drive product development that matters to our Sellers, and delivering results through an extended team of Account Managers.
About UsAs part of myGwork, we are committed to creating an inclusive environment where every individual can thrive. Our culture empowers employees to deliver exceptional results for our customers. If you have a disability and require workplace accommodations or adjustments during the application process, please visit our website for more information.
Salary EstimateBased on industry standards and market rates, the estimated salary for this position is £45,000 - £60,000 per annum, depending on qualifications and experience.
Key Responsibilities- Recruit Sellers and manage Seller relationships by championing their needs at Amazon
- Manage and drive the growth of Sellers' businesses by adding selection and delivering on key business opportunities
- Manage key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with business development and onboarding teams
- Work with Sellers to improve operational aspects of their businesses and provide a great consumer experience
- Identify specific prospects/partners to approach, communicate the value proposition, and establish long-term partnerships
- Track and report performance using appropriate metrics, achieving productivity and seller satisfaction targets
This role requires:
- A minimum B2.2 level Spanish Language Certification and excellent communication skills in written and oral Spanish
- A Bachelor's degree (preferably in Computer Science or Business) and 0-3 years of relevant working experience
- Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional manner
- Advanced computer literacy in Microsoft Office applications, especially MS Excel
- An interest in e-commerce/online business and a passion for delivering great customer experiences
- Attention to detail and high capability to work on different projects in parallel
- Creative and analytical problem-solving skills with a passion for operational excellence
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