Current jobs related to Performance Excellence Leader - Kanpur, Uttar Pradesh - beBeeQuality

  • Operational Excellence Leader

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeManufacturing Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

    Job TitleWe are seeking a highly skilled and experienced Manufacturing Excellence Manager to join our team. This is an exciting opportunity for a results-driven professional to lead the implementation of Global Supply ManEx processes and leverage best practice standards to improve performance.About the RoleThis role will be responsible for developing and...

  • Manufacturing Excellence and Innovation Leader

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeExcellence Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title:Excellence and Innovation LeaderDescription:We are seeking a seasoned professional to lead our excellence initiatives. The successful candidate will be responsible for driving service improvement activities across the business by employing process improvement methodologies and innovative thinking.About the Role:The ideal candidate will have...

  • Strategic Leader for Data Integrity and Clinical Excellence

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeClinical Full time ₹ 21,50,000 - ₹ 25,90,000

    Job Title:  Strategic Leader for Data Integrity and Clinical Excellence">Job Description:The role of the Strategic Leader for Data Integrity and Clinical Excellence involves driving strategic leadership in clinical development programs, focusing on advanced centralized monitoring and risk-based quality management (RBQM). This position serves as a key...

  • Sales Leader

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeGrowth Full time ₹ 40,00,000 - ₹ 80,00,000

    High-Impact Inside Sales LeaderWe are on the hunt for a high-impact inside sales leader who thrives in fast-paced startup environments.This role is ideal for a target-obsessed go-getter who is passionate about team building, sales strategy, and exceeding revenue goals relentlessly.Key Responsibilities:Build & Scale: Architect, hire, and lead a...

  • Operational Excellence Leader

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeOperations Full time ₹ 8,00,000 - ₹ 15,00,000

    About the Role:As a Senior Operations Manager, you will be responsible for overseeing and managing daily operations to ensure efficient workflows across departments. You will develop and implement operational policies and procedures to enhance productivity, monitor and analyze operational performance, and make recommendations for improvement.Your Key...

  • Senior Leader

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeEngineering Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Leading Engineering Excellence is crucial in driving business results.Strategic LeadershipWe foster a culture of innovation and excellence, empowering engineering teams to develop and standardize policies across all facilities.By setting benchmarks and KPIs, we ensure property-level engineering teams deliver exceptional performance.Maintaining Optimal...

  • Visionary Leader

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeLeadership Full time ₹ 1,00,00,000 - ₹ 1,20,00,000

    Job Title – Chief Executive Officer (CEO)We are seeking a visionary leader to drive our business forward. The ideal candidate will have a proven track record of defining strategic direction, driving operational efficiency, ensuring financial growth, and positioning the company as a global market leader.Key Responsibilities:Strategic Leadership: Develop and...

  • Ammunition Quality Excellence Leader

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeQuality Full time ₹ 1,50,000 - ₹ 28,00,000

    Quality Assurance Manager: The ideal candidate will be responsible for ensuring the highest level of quality in our ammunition manufacturing plant.Develop, implement, and maintain comprehensive quality control systems and procedures specific to ammunition manufacturing, ensuring compliance with industry regulations and company standardsConduct regular audits...

  • Technical Excellence Leader

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeSoftware Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Senior Software ArchitectWe are seeking an experienced professional to lead our team of developers in designing and developing enterprise applications on the Microsoft stack.Key Responsibilities:Design and develop web applications using .NET Core/.NET 8, C#, and ASP.NET MVC/Web API.Achieve IDP integrations (Azure AD, Auth0, Okta) including SSO, MFA, and...

  • Customer Support Excellence Director

    2 weeks ago

    Kanpur, Uttar Pradesh, India beBeeLeadership Full time ₹ 36,00,000 - ₹ 42,00,000

    Global Customer Support Leader WantedWe are seeking a highly skilled and experienced leader to head our customer support function, ensuring exceptional service delivery across multiple geographies.The ideal candidate will have a proven track record in managing high-performing teams, driving escalation resolution, and implementing strategic initiatives to...

Performance Excellence Leader

3 weeks ago

Kanpur, Uttar Pradesh, India beBeeQuality Full time ₹ 15,60,000 - ₹ 21,13,600
Quality Manager Role Overview

We are seeking a meticulous Quality Manager to own and elevate customer-facing excellence across our Sales, Marketing, and Support departments.

You'll design and enforce quality frameworks, leverage deep CRM expertise to drive data-backed improvements, and enable a 100-member team with clear SOPs, targeted training, and rigorous call quality audits.

This role involves the following key responsibilities:

  • Design, implement, and maintain a call quality monitoring framework for Sales, Marketing, and Support.
  • Conduct regular call audits, score performance against SLAs, and deliver actionable feedback to team leads.
  • Develop and update Standard Operating Procedures (SOPs) that align with regulatory guidelines and internal best practices.
  • Create, facilitate, and iterate training programs covering CRM usage, process adherence, communication skills, and quality standards.
  • Partner with IT and Operations to optimize Zoho CRM (or equivalent) workflows, ensure data hygiene, and build real-time dashboards.
  • Analyze quality metrics and generate insights to drive continuous improvement initiatives.
  • Collaborate with department heads to identify process gaps, lead root-cause analyses, and implement corrective actions.
Qualifications & Experience

To be successful in this role, you'll need:

Education: A Bachelor's degree in Business, Healthcare, or a related field; an MBA is preferred.

Experience: 10 – 15 years of quality management experience supporting multiple customer-facing teams.

Clinical Expertise: 3+ years hands-on experience with Zoho CRM or similar platforms.

Team Scale: Exposure to quality oversight for 100+ team members.

SOP & Training: A proven track record in drafting SOPs and delivering large-scale training.

Analytical Skills: Strong competency in data analysis, Excel, and dashboard tools.

Industry Background: Experience in EdTech or Healthcare domains is a strong plus.

Benefits

We offer:

  • A mission-driven culture committed to transforming healthcare education.
  • Cross-functional exposure and a seat at the strategic table.
  • Competitive salary, benefits, and continuous learning opportunities.