Technical Support Professional

1 day ago


Dindigul, Tamil Nadu, India beBeeHelp Full time ₹ 9,00,000 - ₹ 12,00,000
Job Opportunity

We are seeking a skilled professional to fill the position of Help Desk Support Specialist. This role involves providing technical support to clients, handling incoming calls and chats, and resolving issues related to technology and software.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.

The selected individual will be part of a dynamic team that is committed to delivering high-quality service to our customers.

Key Responsibilities:
  • Provide technical support to clients via phone, email, or chat.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Work collaboratively with other teams to resolve complex issues.

Requirements:

  • Fluency in English and French (spoken and written).
  • Excellent communication and interpersonal skills.
  • Ability to work in a 24/7 rotational shift schedule.
  • High level of organization and time management skills.
  • Team player with a positive attitude.

Benefits:

  • Flexible holiday policy.
  • Hybrid working options.
  • Life and medical insurance.
  • Focus on skill development and certification reimbursement.
  • Wi-Fi and mobile bill reimbursement.
  • Employee well-being activities.


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