International Voice Process Expert

Job Summary:We are seeking a skilled Sr Quality Analyst to join our team.The ideal candidate will have a strong background in quality assurance and analytical skills, with experience working in international voice processes.This role involves driving continuous improvement for transaction quality and delivery, managing client-related KPIs, and evaluating the...

Entry-Level Voice Process JobWe are seeking enthusiastic and detail-oriented fresh graduates to join our Voice Process team.Key Responsibilities:Excellent Communication SkillsAbility to work in US hours (Night Shift)As a fresher in the Voice Process, you will be responsible for handling customer calls, resolving issues, and providing excellent service. If...

About the RoleThis is a senior leadership position responsible for overseeing daily operations of the voice process, encompassing inbound, outbound, tele-sales, and customer support. As an Operations Manager, you will lead a team of supervisors, team leaders, and agents to achieve performance Key Performance Indicators (KPIs) and Service Level Agreements...

Travel the World with UsAs a Voice/Video Artist Intern, you will play a vital role in shaping the future of travel. Our team uses AI-powered itineraries to revolutionize the way people explore the world.Captivate audiences with your voiceover skills for social media and brand videos, working closely with our marketing team to bring stories to life. Your...

Job DescriptionWe are seeking a seasoned Operations Manager to oversee the daily activities of our voice process.The ideal candidate will possess excellent leadership skills, be able to motivate and guide their team towards achieving targets.

**Quality Assurance Professional Position Summary**We are seeking a Quality Assurance professional with 1-2 years of experience in international voice operations to assume key responsibilities in quality improvement.* Key Responsibilities:To utilize Six Sigma tools to enhance quality management and drive process improvements.Manage business quality,...

Job Title: Process Training ManagerInternational Voice Process is a critical area of focus for us. As a Process Training Manager, you will play a vital role in leading and mentoring our team to achieve excellence.Key Responsibilities:Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, and...

US Voice Process AssociateWe seek skilled professionals to support our US-based clients.Maintain accurate records of customer interactions and follow-up actions.Resolve queries on products, services, billing, or technical issues.Ensure high customer satisfaction through prompt service.Adhere to process workflows, scripts, and quality standards.Required...

This is a challenging customer service role that involves providing support and collections via phone calls.Responsibilities include inbound and outbound calls, eligibility verification, authorization, and updating patient information.The ideal candidate should have experience in RCM/DME and be able to work effectively in a team environment.Key SkillsStrong...

Job Title: Voice and Accent TrainerWe are seeking a skilled voice and accent trainer to join our organization.The ideal candidate will possess exceptional training skills, strong analytical abilities, and proficiency in Microsoft Excel.Design and deliver effective language and soft skills training programs.Develop tailored courses to meet the needs of...