
Senior International Voice Quality Assurance Specialist
5 days ago
**Quality Assurance Professional Position Summary**
We are seeking a Quality Assurance professional with 1-2 years of experience in international voice operations to assume key responsibilities in quality improvement.
* Key Responsibilities:
- To utilize Six Sigma tools to enhance quality management and drive process improvements.
- Manage business quality, technical nonconformance, and trouble notification processes.
- Work effectively in a 24/7 environment, ensuring seamless service delivery.
Required Skills and Qualifications:
- A minimum of 1-2 years of experience as a Quality Assurance professional in international voice operations.
- Expertise in Six Sigma tools and business quality management.
- The ability to work comfortably in a dynamic, 24/7 environment.
Benefits:
This role offers opportunities for growth and development, working collaboratively with a team to achieve quality excellence.
Other Requirements:
Please note that this position requires the candidate to possess excellent communication and problem-solving skills.
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