Voice Process Specialist

About the RoleThis is a senior leadership position responsible for overseeing daily operations of the voice process, encompassing inbound, outbound, tele-sales, and customer support. As an Operations Manager, you will lead a team of supervisors, team leaders, and agents to achieve performance Key Performance Indicators (KPIs) and Service Level Agreements...

US Voice Process AssociateWe seek skilled professionals to support our US-based clients.Maintain accurate records of customer interactions and follow-up actions.Resolve queries on products, services, billing, or technical issues.Ensure high customer satisfaction through prompt service.Adhere to process workflows, scripts, and quality standards.Required...

Job Overview: We are seeking fluent Hindi speakers for a short voice recording project. No prior experience is necessary.The project will involve recording short scripts, which will take approximately 3-10 hours to complete.Candidates will use their own recording software to record their voices reading text files.Responsibilities:- Record high-quality voice...

**Dairy Operations Specialist Opportunity**We are establishing a new dairy processing facility in Hyderabad and seeking an experienced Dairy Operations Specialist to lead the setup, commissioning, and operation of our plant.The ideal candidate will bring expertise in dairy industry operations, plant establishment, regulatory compliance, and day-to-day...

Job Title: Intelligent Document Processing SpecialistThe ideal candidate will possess expertise in designing and developing scalable templates and training documents on Intelligent Document Processing (IDP) for efficient data extraction from semi/un-structured PDFs or images.This includes working with various technologies such as Docker, Flask APIs, Redis,...

We are seeking an accomplished Unified Communications and Network Security Specialist to join our team. The ideal candidate will possess 10+ years of combined experience in Voice/UC engineering and Firewall administration.A strong background in CUCM, Webex, SIP trunks, and voice integration is essential for success in this role. Additionally, expertise in...

We are seeking a skilled Process Development Specialist to join our team.The ideal candidate will have experience in the chemical industry, process engineering, and laboratory procedures.Main Responsibilities:Quality Control: Perform daily quality control tests on raw materials and finished goods.Laboratory Maintenance: Maintain laboratory equipment,...

Job Title: Chat Support SpecialistWe are seeking a skilled Chat Support Specialist to join our team.This is an excellent opportunity for individuals who enjoy helping others and working in a fast-paced environment.As a Chat Support Specialist, you will be responsible for responding to customer inquiries via chat support only, delivering accurate and...

We're seeking a highly skilled Automation Specialist to join our team.Job OverviewThis role involves leveraging automation technologies to streamline processes and improve efficiency.Main ResponsibilitiesDesign, Develop, and Maintain Automated Test ScriptsCollaborate with cross-functional teams to identify areas for automation and implement process...

Job Role:Customer Service AmbassadorWe are seeking skilled professionals to support US-based clients as Voice Process Associates.The ideal candidate should have exceptional English communication skills and relevant experience in international voice process and customer interactions.Key Responsibilities:Handle inbound and outbound customer calls from US...