
Voice and Accent Coach
21 hours ago
We are seeking a skilled voice and accent trainer to join our organization.
The ideal candidate will possess exceptional training skills, strong analytical abilities, and proficiency in Microsoft Excel.
- Design and deliver effective language and soft skills training programs.
- Develop tailored courses to meet the needs of frontline support engineers.
- Identify performance gaps in language and soft skills.
- Implement a suitable training strategy through coaching and mentoring.
- Lead transaction monitoring processes.
- Measure and track language effectiveness from entry to exit.
Key Responsibilities:
- Create engaging content using ID principles.
- Presentation skills are essential for this role.
Requirements:
- 5+ Years of experience in training (preferable 2+ years in a training environment).
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
Why this role?
This is an excellent opportunity for a skilled voice and accent trainer to develop their skills and expertise. If you have a passion for training and development, we encourage you to apply.
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