Customer Experience Specialist

2 weeks ago


Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 4,50,000
Customer Service Representative

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, ensuring that their needs are met in a timely and efficient manner.

Job Description:

  • Review new orders for accuracy and completeness
  • Process new orders on our web-based system
  • Clarify customer inquiries
  • Maintain high levels of accuracy and service standards
  • Place orders with partners on our web-based order processing system; monitor status and take appropriate action
  • Ensure customer requirements are met in a timely manner and maintain accurate records

Required Skills and Qualifications:

  • Degree in any field
  • Experience entering data using an alphanumeric keyboard and verifying/proofing entered data
  • Skill in reviewing, proofing and verifying data
  • Able to learn new concepts quickly
  • Comfortable working with limited supervision in a fast-paced environment
  • Creative problem-solver
  • Knowledge of basic computer operations
  • Strong organizational skills
  • Highly motivated in the performance of sometimes repetitive duties

Benefits:

As a valued member of our team, you will enjoy a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

About Us:

We are an equal opportunity employer committed to diversity, equality and inclusion. We welcome applications from qualified individuals who share our values and are passionate about delivering exceptional customer experiences.



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