Lead Collections Specialist

1 week ago


Pune, Maharashtra, India Genpact Full time

At Genpact, we're shaping the future with our professional services and solutions. With a team of 125,000+ people across 30+ countries, we deliver outcomes that make a lasting impact. Our purpose is to create a world that works better for people. We serve and transform leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We're looking for a highly skilled Lead Collections Specialist to join our team. As an ideal candidate, you'll have a deep understanding of day-to-day operations and be able to maintain SLAs. You'll work closely with the Collection team, understand all aspects of cash allocation, and report to the business. Your responsibilities will include:

  • Working with the Collection team to understand all aspects of cash allocation
  • Collaborating closely with AR entities to keep track of aged receivables
  • Building collections strategies based on ageing and allocating accounts to the team for follow-up
  • Bringing up issues to the Business commercial/legal team after agreement with the process owner
  • Weekly reporting to enable tracking and improvement in overall collections and decision-making

To be successful in this role, you'll need:

  • A graduate degree in Commerce (B. Com)
  • Meaningful experience in collection/cash allocation processes

We offer competitive compensation, estimated at $60,000 - $80,000 per year, depending on location and experience. This salary reflects your value as a Lead Collections Specialist, ensuring you can thrive in this role and grow with our company.



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