Senior Collections Specialist

6 days ago


Pune, Maharashtra, India Airtel Full time
Job Summary

We are seeking an experienced Senior Collections Specialist to join our team at Airtel. In this role, you will be responsible for driving collection efficiency, reducing Days Sales Outstanding (DSO), and ensuring timely cash application and bad debt management.

Key Responsibilities
  • Take ownership of the collections process from first-time right billing to timely cash application and bad debt as per Annual Operating Plan (AOP) targets.
  • Drive Collection Efficiency by actively working on DSO reduction and engaging with cross-functional teams to remove any bottlenecks in collections.
  • C coordinate and stitch processes with project, sales, service, billing, order, central governance, local governance, finance, and other key stakeholders owning their respective processes.
  • Ensure timely invoice submission and acknowledgment, and resolve disputes promptly.
  • Manage running billing cycles and ensure first-time right billing.
  • Conduct basic financial forensic audits before presenting cases to management and raise timely alarms for support-needed cases.
  • Participate in PO/contract renewal processes with sales and provide required inputs related to payment collections.
  • Adhere to compliance requirements, including SOA recon, age debtor policy, legal initiatives, advance unaccounted cash settlements, LTC applications, TDS applications, TDS recon, and partially paid cases settlement.
  • Lead and manage subordinates, ensuring they follow the same processes and standards.
Requirements
  • Strong analytical skills and experience in accounting and finance.
  • Advance MS Excel skills, with macro or Power BI knowledge being an advantage.
  • Knowledge of TDS and GST is a must.
  • Minimum 3-5 years of TL experience, preferably in large enterprises.
  • High process orientation and good communication skills.
  • Result-oriented and target-based approach.
Education

A full-time graduate degree in finance or accounting, preferably MBA/PGDM, is desirable.

Experience

At least 5-10 years of collections experience in large enterprises, preferably in the Telecom industry.



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