Credit Collection Specialist
3 weeks ago
Credit Collection Specialist Job Description
We are seeking a Credit Collection Specialist to join our team at NielsenIQ. The successful candidate will be responsible for monitoring and maintaining assigned customer accounts, managing customer calls, and corresponding with customers to ensure timely payment of invoices.
Key Responsibilities:
- Monitor and maintain assigned customer accounts to ensure timely payment of invoices.
- Manage customer calls and correspondence to resolve any issues or concerns.
- Identify and escalate overdue accounts to revenue controllers and customer service teams.
- Support the cash applications team in invoicing reconciliation and payment identification.
- Establish and maintain effective working relationships with revenue associates and customer service teams.
Requirements:
- Degree in Finance or Accounting preferred.
- Fluency in English and local language mandatory.
- Experience working in a multinational, multi-cultural environment.
- Experience working with remote counterparts.
- Experience of 2-6 years working in collections.
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