Technical Service Specialist

11 hours ago


Mumbai, Maharashtra, India beBeeServiceSpecialist Full time ₹ 90,00,000 - ₹ 1,20,00,000
Technical Service Specialist

Job Description:

We are seeking a skilled and experienced Technical Service Specialist to join our team. The ideal candidate will have strong technical knowledge and be able to provide on-site technical interventions, including installation, training, repair, and maintenance of machinery at client sites.

The successful candidate will also engage with customers to deliver necessary technical support, fostering strong and positive customer relationships. They will collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth.

In addition, the Technical Service Specialist will complete required technical training and assessments to continually enhance technical proficiency and deliver high-quality service to clients. They will achieve service targets by negotiating and securing Service Contracts and spare part sales while managing billing, invoicing, and accounts receivable related to routine service activities.

Responsibilities include overseeing personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management. The Technical Service Specialist will execute technical tasks assigned by team leadership in a timely and efficient manner and utilize technical management systems effectively to ensure accurate and complete data entry.

They will document all technical activities thoroughly in Field Service Reports, CRM software, and other prescribed administrative records.



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