Branch Director
2 weeks ago
About This Role
CMS FOR CA - School Serv (India) Solutions Private Limited is seeking a skilled leader to oversee all operational aspects of our organization. As our ideal candidate, you will have a proven track record of success in managing distribution operations, customer service, human resources, administration, and sales.
Key Responsibilities
- Direct and manage all operational aspects of our organization, including distribution operations, customer service, human resources, administration, and sales.
- Assess local market conditions and identify current and prospective sales opportunities.
- Develop forecasts, financial objectives, and business plans to drive growth and success.
- Meet established goals and metrics, promoting a culture of excellence and accountability.
- Effectively manage budget and allocate funds to support business objectives.
- Empower branch personnel through training, coaching, development, and motivation, fostering a culture of continuous improvement.
- Identify areas for improvement and propose corrective actions to address challenges and capitalize on growth opportunities.
- Share knowledge and best practices with other branches and headquarters, promoting a culture of collaboration and innovation.
- Address customer and employee satisfaction issues promptly, ensuring a positive experience for all stakeholders.
- Adhere to high ethical standards and comply with all applicable laws and regulations.
- Establish and maintain strong relationships with customers, partners, and stakeholders, promoting a culture of trust and respect.
- Stay informed about market trends and competitor activity, providing insights and recommendations to inform business decisions.
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