Presales Role
2 months ago
Core competencies:
- Actively participate in scoping, discovery and proposal review sessions with the client prospect and with the internal Kensium team.
- Comfortable discussing, collaborating, and evolving Kensium's understanding of the client's requirements and concerns, internally and externally.
- Coordinate with partners and integrated software vendors (ISV's) to arrive at the proper modules and pricing of the overall solution?
- Ability to develop and articulate solution options, associated risks and costs, pros and cons, and make clear, confident recommendations grounded in reality.
- Align client's business needs and process workflow with Acumatica by understanding the customer's current state and business objectives.
- Produce the technical specifications needed to determine out of the box capabilities or if there is a need for custom development.
- Scope and document (written and/or visually) the technical solution required to address customer requirements, assess customers' met and unmet needs, and recommend solutions that optimize value for both the customer and Kensium.
- Manage the creation of the associated solution scope, timelines, WBS, estimates and Proposal.
- Manage the estimate as it evolves.
- Present the solution, estimates and proposal to the prospect/client.
-Consult with clients to lead them to the optimal technical solutions based on their needs, and the business, with confidence.
- Customize a demonstration environment (logo, color scheme, branches, sample products, etc. ) prior to any needed sales demonstration for a prospect.
- Respond to RFP questions or prospects clarifying questions both in writing and/or recorded video if necessary.
- Meet assigned targets for profitable sales growth, as directed.
- Participate in the evolution of process improvements and cross-functional communications.
- Communicate effectively and work well with cross-functional teams across geographic regions.
(CRITICAL):
- Can analyze data to learn how to improve processes and systems continuously.
- Participation in pre & post-sales technical scoping, requirements gathering, and solution creation & review.
- Ability to bring new ideas to the client regarding strategy in engaging with customers across their digital channels.
- Maintain technical knowledge and certification badges as indicated by the Director of ERP Sales.
-Be fully aware of, and be able to articulate advanced product features, benefits, and overall product solutions.
Level skills:
- Minimum of 6+ years ERP Implementation experience.
- Minimum of 4+ years of real-world experience with ERP.
- Prior work experience in a Consulting/Architecture position within a software and/or services company
- Solutions-oriented thinking; always looking for the smart solution to a problem rather than jumping at the first answer.
- Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication.
- A preoccupation with staying on top of industry trends and technologies
- Experience with complex selling & value-based (consultative) sales strategies.
- Excellent communication, planning,? organization? and presentation? skills?
- Strong customer relationship skills
- Ability to conduct effective needs analysis.
- Experience in eCommerce, Big Commerce or Magento is a plus.
- ERP Certifications Contributions to the Acumatica community and forums
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