Technical Migration Specialist

3 days ago

Gurgaon, Haryana, India HyrEzy Talent Solutions Full time

About the Role:

As a Migration Engineer at HyrEzy Talent Solutions, you will play a critical role in ensuring a smooth transition of customers' monitoring and observability infrastructure. Your expertise in various observability tools, coupled with a strong understanding of PromQL, will be essential in successfully migrating alerts and dashboards, optimizing system performance, and enhancing the customer's monitoring capabilities.

You will collaborate with the customer's cross-functional teams, understand their requirements, design migration strategies, execute the migration process, and provide training and support throughout the engagement.

Key Responsibilities:

  1. Migration Strategy: Develop a comprehensive plan for migrating customer's existing alerts and dashboards, considering system requirements, dependencies, and potential impact on existing infrastructure.
  2. Alert Configuration: Configure and fine-tune alerting rules, thresholds, and conditions based on the customer's existing alerts, ensuring an accurate translation of monitoring logic.
  3. Dashboard Migration: Migrate the customer's dashboards to reimagine visualizations, and ensure data accuracy, consistency, and optimal performance in the new environment.
  4. Documentation: Create detailed technical documentation and guides for the migration process, including step-by-step procedures, best practices, and troubleshooting guidelines tailored to the customer's environment.
  5. Training and Support: Provide training sessions and workshops to educate the customer's stakeholders on the usage of including configuring alerts, building dashboards, and leveraging PromQL for advanced querying and analysis.
  6. Collaboration: Collaborate closely with the customer's cross-functional teams, including DevOps, Engineering, and Operations, to understand their specific monitoring needs, gather requirements, and ensure alignment during the migration process.
  7. Troubleshooting: Investigate and resolve issues related to alerts, dashboards, and overall monitoring functionality in ensuring the system's reliability and accuracy for the customer.
  8. Innovational Mindset: We want your innovative skills and mindset to improvise and scale the process of migration through automation whenever possible.

Requirements:

  • Professional Experience: Minimum of 2 years of experience as a Systems Engineer, DevOps Engineer, or similar roles, with a focus on monitoring, alerting, and observability solutions.
  • Observability Expertise: Good knowledge and hands-on experience with 2 or more Observability platforms, including alert configuration, dashboard creation, and infrastructure monitoring.
  • PromQL Proficiency: Good understanding and practical experience with PromQL, Prometheus's query language, for querying metrics and creating custom dashboards. Person would also need to learn Dataprime and Lucene syntax on the job.
  • Monitoring Concepts: Solid understanding of monitoring concepts, methodologies, and best practices, including alerting strategies, metric collection, and log analysis.
  • Troubleshooting Skills: Excellent problem-solving and debugging skills to diagnose issues, identify root causes, and propose effective solutions.
  • Communication Skills: Strong English verbal and written communication skills to collaborate with the customer's cross-functional teams, deliver training sessions, and create clear technical documentation.
  • Analytical Thinking: Ability to analyze complex systems, identify inefficiencies or gaps, and propose optimized monitoring solutions.
  • Availability: Ability to also work across US and European timezones
  • This is a work from office role

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