ServiceNow Technical Specialist

3 days ago


Gurgaon, Haryana, India Mobile Programming LLC Full time

Job Title: ServiceNow Technical Specialist

Overview:

The ServiceNow Technical Specialist will manage ServiceNow implementations and custom application development, ensuring smooth deployments and integrations. The role involves working with ITSM projects and ensuring compliance with ITIL standards while delivering high-quality solutions.

  • Execute ITSM implementation projects and complete ServiceNow lifecycles.
  • Design and develop custom applications in ServiceNow.
  • Manage ServiceNow deployments and third-party tool integrations.
  • Handle support, maintenance, upgrades, and migrations.
  • Apply ITIL standards to evaluate customer needs and industry standards.

Requirements:

- Experience in ITSM implementation projects and ServiceNow lifecycle.

- Knowledge of ServiceNow custom application development and deployment.

- Experience in integrating ServiceNow with third-party tools.

- Proficiency in ServiceNow components: Business Rules, Client Scripts, UI Policies, ACLs, etc.

- Hands-on experience with CMDB, workflows, incident and change management.

- Experience with self-service portals, service catalogs, and workflow development.

Responsibilities:

- Technical skills: ServiceNow, ITSM, Custom Application Design, Deployments, Integrations, ITIL, Business Rules, Client Scripts, UI Policies, ACLs, CMDB, Workflows, Incident Management, Change Management, Self-Service Portal, Service Catalog, Flow Designers, Transform Maps, Transform Scripts, Event Management



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