Technical Migration Lead
4 weeks ago
About Us
HyrEzy Talent Solutions is seeking a highly skilled Technical Migration Manager to join our team. As a key member of our team, you will play a critical role in ensuring a smooth transition of customers' monitoring and observability infrastructure.
Your Role
As a Migration Engineer, you will be responsible for developing comprehensive migration strategies, configuring and fine-tuning alerting rules, migrating dashboards, and creating detailed technical documentation. You will also provide training sessions and workshops to educate customers on the usage of our platform.
Key Responsibilities
- Develop a comprehensive plan for migrating customers' existing alerts and dashboards to our platform, considering system requirements, dependencies, and potential impact on existing infrastructure.
- Configure and fine-tune alerting rules, thresholds, and conditions in our platform based on customers' existing alerts, ensuring an accurate translation of monitoring logic.
- Migrate customers' dashboards to our platform, reimagine visualizations, and ensure data accuracy, consistency, and optimal performance in the new environment.
- Create detailed technical documentation and guides for the migration process, including step-by-step procedures, best practices, and troubleshooting guidelines tailored to customers' environments.
- Provide training sessions and workshops to educate customers' stakeholders on the usage of our platform, including configuring alerts, building dashboards, and leveraging PromQL for advanced querying and analysis.
- Collaborate closely with customers' cross-functional teams, including DevOps, Engineering, and Operations, to understand their specific monitoring needs, gather requirements, and ensure alignment during the migration process.
- Investigate and resolve issues related to alerts, dashboards, and overall monitoring functionality in our platform, ensuring the system's reliability and accuracy for customers.
- Improvise and scale the migration process through automation whenever possible, utilizing innovative skills and mindset.
Requirements
- Minimum of 2 years of experience as a Systems Engineer, DevOps Engineer, or similar roles, with a focus on monitoring, alerting, and observability solutions.
- Good knowledge and hands-on experience with 2 or more Observability platforms, including alert configuration, dashboard creation, and infrastructure monitoring.
- Good understanding and practical experience with PromQL, Prometheus's query language, for querying metrics and creating custom dashboards.
- Solid understanding of monitoring concepts, methodologies, and best practices, including alerting strategies, metric collection, and log analysis.
- Excellent problem-solving and debugging skills to diagnose issues, identify root causes, and propose effective solutions.
- Strong English verbal and written communication skills to collaborate with customers' cross-functional teams, deliver training sessions, and create clear technical documentation.
- Ability to analyze complex systems, identify inefficiencies or gaps, and propose optimized monitoring solutions.
Must-Haves
- Minimum 2 years of experience in Grafana, Prometheus, and PromQL is mandatory.
- Experience in observability, monitoring tools is a must (New Relic, Splunk, Data Dog, Sumologic, App Dynamics, etc.)
- Background could be SRE (Site Reliability Engineer/Platform Engineering/DevOps)
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