Technical Migration Lead

4 weeks ago


Gurgaon, Haryana, India HyrEzy Talent Solutions Full time

About Us


HyrEzy Talent Solutions is seeking a highly skilled Technical Migration Manager to join our team. As a key member of our team, you will play a critical role in ensuring a smooth transition of customers' monitoring and observability infrastructure.



Your Role


As a Migration Engineer, you will be responsible for developing comprehensive migration strategies, configuring and fine-tuning alerting rules, migrating dashboards, and creating detailed technical documentation. You will also provide training sessions and workshops to educate customers on the usage of our platform.



Key Responsibilities



  • Develop a comprehensive plan for migrating customers' existing alerts and dashboards to our platform, considering system requirements, dependencies, and potential impact on existing infrastructure.
  • Configure and fine-tune alerting rules, thresholds, and conditions in our platform based on customers' existing alerts, ensuring an accurate translation of monitoring logic.
  • Migrate customers' dashboards to our platform, reimagine visualizations, and ensure data accuracy, consistency, and optimal performance in the new environment.
  • Create detailed technical documentation and guides for the migration process, including step-by-step procedures, best practices, and troubleshooting guidelines tailored to customers' environments.
  • Provide training sessions and workshops to educate customers' stakeholders on the usage of our platform, including configuring alerts, building dashboards, and leveraging PromQL for advanced querying and analysis.
  • Collaborate closely with customers' cross-functional teams, including DevOps, Engineering, and Operations, to understand their specific monitoring needs, gather requirements, and ensure alignment during the migration process.
  • Investigate and resolve issues related to alerts, dashboards, and overall monitoring functionality in our platform, ensuring the system's reliability and accuracy for customers.
  • Improvise and scale the migration process through automation whenever possible, utilizing innovative skills and mindset.


Requirements



  • Minimum of 2 years of experience as a Systems Engineer, DevOps Engineer, or similar roles, with a focus on monitoring, alerting, and observability solutions.
  • Good knowledge and hands-on experience with 2 or more Observability platforms, including alert configuration, dashboard creation, and infrastructure monitoring.
  • Good understanding and practical experience with PromQL, Prometheus's query language, for querying metrics and creating custom dashboards.
  • Solid understanding of monitoring concepts, methodologies, and best practices, including alerting strategies, metric collection, and log analysis.
  • Excellent problem-solving and debugging skills to diagnose issues, identify root causes, and propose effective solutions.
  • Strong English verbal and written communication skills to collaborate with customers' cross-functional teams, deliver training sessions, and create clear technical documentation.
  • Ability to analyze complex systems, identify inefficiencies or gaps, and propose optimized monitoring solutions.


Must-Haves



  • Minimum 2 years of experience in Grafana, Prometheus, and PromQL is mandatory.
  • Experience in observability, monitoring tools is a must (New Relic, Splunk, Data Dog, Sumologic, App Dynamics, etc.)
  • Background could be SRE (Site Reliability Engineer/Platform Engineering/DevOps)


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