Customer Service Representative

1 week ago


Mohali, Punjab, India beBeeCustomerService Full time ₹ 20,000 - ₹ 24,000

About this role

We're hiring talented individuals to provide exceptional customer service, resolve queries and drive customer satisfaction. As a key member of our team, you'll handle customer inquiries via phone, email or chat, ensuring timely responses and resolving issues efficiently.

Key Responsibilities

  • Handle customer inquiries and resolve complaints
  • Provide product/service information and meet performance metrics

Required Qualifications

  • 1+ year of experience in a BPO environment
  • Graduate or undergraduate degree
  • Excellent communication skills
  • Able to work in rotational shifts or day shifts

Desirable Skills

  • Strong customer service orientation
  • Effective problem-solving skills

Benefits

Competitive remuneration package, including salary and benefits tailored to your needs

Opportunities for growth and professional development

Diverse and inclusive work environment



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