
Customer Service Representative
1 week ago
About this role
We're hiring talented individuals to provide exceptional customer service, resolve queries and drive customer satisfaction. As a key member of our team, you'll handle customer inquiries via phone, email or chat, ensuring timely responses and resolving issues efficiently.
Key Responsibilities
- Handle customer inquiries and resolve complaints
- Provide product/service information and meet performance metrics
Required Qualifications
- 1+ year of experience in a BPO environment
- Graduate or undergraduate degree
- Excellent communication skills
- Able to work in rotational shifts or day shifts
Desirable Skills
- Strong customer service orientation
- Effective problem-solving skills
Benefits
Competitive remuneration package, including salary and benefits tailored to your needs
Opportunities for growth and professional development
Diverse and inclusive work environment
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