Senior Customer Service Representative
2 days ago
Job Title:
Customer Service Representative (UK Region)
Location:
Mohali, Punjab (On-site, Full-time)
Role Description
We are seeking a dedicated and professional
Customer Service Representative (UK Region)
to join our team in Mohali. This is a full-time, on-site role.
The candidate will be responsible for handling customer inquiries, providing timely support, ensuring customer satisfaction, and enhancing the overall customer experience. The role involves documenting issues, escalating them when necessary, and delivering solutions in a professional manner.
Key Responsibilities
- Respond to customer inquiries and provide effective support.
- Ensure high levels of customer satisfaction and a positive customer experience.
- Document issues and escalate them to relevant teams when required.
- Offer solutions promptly and professionally.
- Collaborate with internal teams to resolve customer concerns.
- Manage multiple tasks while prioritizing effectively.
Qualifications
- Strong skills in Customer Service, Customer Support, and Customer Satisfaction.
- Experience in managing overall Customer Experience.
- British Accent is mandatory.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and ability to work independently.
- Familiarity with CRM systems and customer service best practices.
- Previous experience in a customer-facing role is a plus.
- High school diploma or equivalent required;
Bachelor's degree preferred.
If you're ready to take your career to new heights and be part of something amazing, send your CV to
-
-
Customer Service Representative
1 week ago
Mohali, Punjab, India Soft Elevation Full time ₹ 84,000 - ₹ 12,00,000 per yearJob Summary:We are looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring a positive experience with our brand.Requirements:High school diploma or equivalent; associate or...
-
Customer Service Representative
2 weeks ago
Mohali, Punjab, India Yunay Consultancy Services Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob descriptionJob descriptionHealthcare Customer Service Representative English VoiceFreshers Also welcome ( English Mandatory )Be the spark that brightens days and ignite your career with BPO award-winning employment experience. As a Customer Service Representative - Voice youll be a part of bringing humanity to business. Our employees have spoken. Our...
-
Customer Service Representative
2 weeks ago
Mohali, Punjab, India HardyPaw Full time ₹ 4,00,000 - ₹ 6,00,000 per yearAbout UsAt HardyPaw, we understand that your pets aren't just animals—they're family. Their health, happiness, and longevity matter to you and they matter to us too. That's why we are committed to providing veterinarian-approved pet medications, premium wellness products, and expert pet care solutions to ensure your companions get the best possible care....
-
Customer Service Representative
1 week ago
Mohali, Punjab, India TP Full time ₹ 20,000 - ₹ 24,000 per yearAbout the CompanyTeleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.About the RoleWe're hiring Customer Service Representatives for our premium process at Teleperformance As...
-
Customer Service Representative
1 week ago
Mohali, Punjab, India Realcards (wedding cards) Full time ₹ 25,000 - ₹ 3,00,000 per yearFemale Customer service representativeAge : 23Interview people in front of camera.10 to 15 videos per day.Promote wedding cardsA camera man will join for the video shooting.Own vehicle would be good.Working area - Kharar, Mohali, Chandigarh.Job Type: Full-timePay: ₹25, ₹30,000.00 per monthBenefits:Flexible schedulePaid time offApplication...
-
Customer Service Representative
1 week ago
Mohali, Punjab, India FlashAI IT Solutions Private Limited Full time ₹ 1,50,000 - ₹ 2,50,000 per yearAbout UsWe are a growing service provider catering to Canadian clients, committed to delivering excellent customer experiences. We are looking for a motivated and customer-focused individual to join our team as a Customer Support Representative.Job Responsibilities:Handle inbound and outbound customer calls, emails, and chat support in a professional...
-
CSR (Customer Service Representative)
2 days ago
Mohali, Punjab, India Void2One Solutions Full time ₹ 25,000 - ₹ 35,000 per yearVoid2one Solutions HIRING Experienced candidates for Customer Service Representative (CSR) roleJob role: We are seeking enthusiastic and experienced candidatesfrom BPO, KPO, or related fields for a US healthcare process in the night shifts. As a Customer Service Representative (Voice), you'll be part of bringing humanity to business. In this role, you'll...
-
Senior Inside Sales Representative
4 weeks ago
Mohali, Punjab, India Managed IT Hub Full timeCompany DescriptionManaged IT Hub is an IT company specializing in providing professional outsourced resources to Managed Service Providers (MSPs) and IT Consulting firms. Our all-inclusive services cover areas like sales, marketing, list cleaning, appointment setting, and Remote IT support. By partnering with us, you can leverage our expertise and support...
-
Customer Care Executive
2 days ago
Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per yearPosition Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...
-
Mohali, Punjab, India TTEC Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHealthcareInsurance Customer Service Representative – English VoiceBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As aCustomer Service Representative - Voice, you'll be be part of bringing humanity to business. Our employees have spoken their voices celebrate our purpose, team, and company culture....
