CSR (Customer Service Representative)

6 days ago

Mohali, Punjab, India Void2One Solutions Full time ₹ 25,000 - ₹ 35,000 per year

Void2one Solutions HIRING Experienced candidates for Customer Service Representative (CSR) role

Job role: We are seeking enthusiastic and experienced candidatesfrom BPO, KPO, or related fields for a US healthcare process in the night shifts. As a Customer Service Representative (Voice), you'll be part of bringing humanity to business. In this role, you'll work to resolve customer issues via phone and multiple platforms such as text, email, social media, direct messaging, and other nonverbal written communication channels. Whether it's providing quick answers, offering compassionate product consultations, or resolving issues with a smile, you'll be the difference between an average customer experience and an exceptional one.

Job details:

  • Job position: Customer Service Representative (CSR)
  • Qualification: Diploma, Graduation, Post Graduation
  • Experience: 1- 2 years in BPO/KPO
  • Job Location: Phase 8B Industrial area, Sec-74 Mohali, Punjab
  • Salary Package: 25-35k + Incentives
  • US shift, Work from office, Full-time Job
  • Cab facility available for both pick & drop

Required skills:

  • 1 year of relevant experience in customer service.
  • Ability to read, write, and converse proficiently in US English (excellent communication).
  • Proficient in the use of computers.
  • Polite, humble, and professional communication style.
  • Ability to accept and adapt to new challenges with a positive mindset.
  • Good English verbal and written communication abilities.
  • Strong problem-solving skills and quick learning capability.
  • Ability to work under pressure and meet sales targets.
  • Self-motivated, team-oriented, and customer-focused approach.

Roles & Responsibilities:

  • Answer incoming calls from healthcare plan members.
  • Understand the coverage and healthcare requirements by interacting with members on the phone.
  • Resolve member issues through verbal and written communication.

Perks & Benefits:

  • Fixed night shifts
  • Flexible work hours
  • Healthy Work Culture
  • On-time salary
  • Fun activities
  • Performance-based Increments
  • Career support & professional development.
  • Guidance by the team leaders.
  • Transportation for night shifts
  • Health and wellness incentives.

Interested candidates for this role can apply here:

You can also share your resumes at or connect on WhatsApp).

Kind regards,

HR Team

Void2one Solutions

Contact:

Email:

Linktree:

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Life insurance
  • Provident Fund

Application Question(s):

  • Do you have fluent English-speaking skills?

Education:

  • Bachelor's (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person

  • Dispatcher/CSR

    2 weeks ago

    Mohali, Punjab, India Sun Transportation Systems Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position: Dispatcher/ CSRLocation: Mohali, PunjabJob Type: Full-TimeShift: Rotational Shifts (including Night Shifts)About Company:Sun Transportation Systems prides itself on operating one of the most modern fleets to ensure safety and meet on-time delivery standards for clients.About the RoleWe are seeking dynamic and dedicated individuals to join our team...

  • Customer Service Representative

    1 week ago

    Mohali, Punjab, India beBeeCustomerService Full time ₹ 3,50,000 - ₹ 7,00,000

    Customer Service Representative JobWe are seeking a highly skilled Customer Service Representative to join our operations team. As a key member of our customer service team, you will be responsible for providing exceptional customer experience and handling day-to-day operations with high efficiency.The primary objective of this role is to deliver top-notch...

  • Customer Service Representative

    1 week ago

    Mohali, Punjab, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 7,00,000

    Customer Service Representative Job DescriptionWe are seeking a skilled and experienced professional to provide exceptional customer service via phone, email, or chat.Main Responsibilities:Respond to customer inquiries in a timely and effective manner.Resolves issues in accordance with company policies and procedures.Maintain accurate records of customer...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India Soft Elevation Full time ₹ 10,000 - ₹ 4,00,000 per year

    Job Summary:We are looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring a positive experience with our brand.Requirements:High school diploma or equivalent; associate or...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India Adecco Group Full time US$ 30,000 - US$ 60,000 per year

    Immediate Hiring for International Voice / Inbound Customer Service Process.Job Location - Mohali (Work From Office Only)EXP - 1+ yr in Customer ServiceROTATIONAL NIGHT SHIFTS / TWO WAY CABS / Rotational Week OFFSEXCELLENT ENGLISH COMMUNICATION SKILLS REQUIREDIf Interested Share CV on OR Call on Job Responsibilities:The Inbound Contacts Representative to...

  • Customer Service Representative

    5 days ago

    Mohali, Punjab, India TP Full time

    About the CompanyTeleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.About the RoleWe're hiring Customer Service Representatives for our premium process at Teleperformance As...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India Yunay Consultancy Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionJob descriptionHealthcare Customer Service Representative English VoiceFreshers Also welcome ( English Mandatory )Be the spark that brightens days and ignite your career with BPO award-winning employment experience. As a Customer Service Representative - Voice youll be a part of bringing humanity to business. Our employees have spoken. Our...

  • Customer Service Representative Position

    2 weeks ago

    Mohali, Punjab, India beBeeCommunication Full time ₹ 20,000 - ₹ 50,000

    Customer Service Representative RoleWe are seeking a highly skilled Customer Service Representative to handle customer inquiries and provide timely responses. The ideal candidate will possess excellent communication skills, basic knowledge of computers, and the ability to work independently.Key Responsibilities:Handle Customer QueriesProvide Excellent...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000

    Job Title:A Customer Service Representative with Excellent Communication Skills is sought after by our organization. The successful candidate will be responsible for handling customer calls, resolving their queries, and providing them with the necessary information.The role requires a professional to work in a fast-paced environment, meeting targets and...

  • Senior Customer Service Representative

    5 days ago

    Mohali, Punjab, India Code Brew Labs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title:Customer Service Representative (UK Region)Location:Mohali, Punjab (On-site, Full-time)Role DescriptionWe are seeking a dedicated and professionalCustomer Service Representative (UK Region)to join our team in Mohali. This is a full-time, on-site role.The candidate will be responsible for handling customer inquiries, providing timely support,...