CSR/ Dispatcher
2 weeks ago
Position: Dispatcher/ CSR
Location:
Mohali, Punjab
Job Type:
Full-Time
Shift:
Rotational Shifts (including Night Shifts)
About Company:
Sun Transportation Systems prides itself on operating one of the most modern fleets to ensure safety and meet on-time delivery standards for clients.
About the Role
We are seeking dynamic and dedicated individuals to join our team as Dispatchers
,
Customer Service Representatives (CSR)
. This role involves managing customer interactions, coordinating dispatch operations, and ensuring timely and efficient service delivery.
If you thrive in a fast-paced environment, have excellent communication skills, and are willing to work in rotational shifts, we'd love to hear from you
Key Responsibilities
- Coordinate dispatch operations and track service delivery
- Collaborate with internal teams to ensure smooth operations
- Monitor schedules and update dispatch logs in real-time
- Provide timely updates to customers regarding service status
Requirements
- Minimum qualification: Graduate or equivalent
- Excellent verbal and written communication skills in English
- Basic computer proficiency
- Strong problem-solving and multitasking abilities
- Prior experience in customer service or dispatch operations is a plus
- Willingness to work in
rotational shifts
, including
night shifts
Eligibility Criteria
- Residing in Mohali or anywhere in Punjab
- Available to work in rotational and night shifts
Please apply only if you are currently in the mentioned location and are available to attend a walk-in interview at our Mohali office.