Customer Service Representative
5 days ago
We are seeking a skilled and experienced professional to provide exceptional customer service via phone, email, or chat.
Main Responsibilities:Respond to customer inquiries in a timely and effective manner.
Resolves issues in accordance with company policies and procedures.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to resolve complex customer issues.
To be successful in this role, you will possess excellent communication skills, both written and verbal. The ideal candidate will also have good knowledge of communication skills, a graduate degree, and 0-1 years of experience in customer care or a related field.
Requirements:Familiarity with International BPO industry.
Excellent English language skills.
This is an opportunity for a highly skilled professional to make a significant impact in ensuring customer satisfaction and driving business growth.
About the Role:The Customer Service Representative will play a critical role in providing world-class customer service. This involves responding to customer inquiries, resolving issues, and maintaining accurate records of customer interactions.
The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a team environment.
This is a full-time position that requires working night shifts in an office environment.
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