
Technical Leadership and Strategy
3 days ago
We are seeking an experienced Senior Technical Program Manager to join our Enterprise SaaS platform team. As a key member of the Platform Engineering team, you will play a critical role in delivering a world-class customer experience by driving and orchestrating program execution, ensuring seamless alignment across product, design, engineering, and cross-functional teams.
Your focus will be on eliminating execution roadblocks, managing risks, enhancing efficiency, and driving delivery excellence with a strong lens on scalability, reliability, and business outcomes. You will take full end-to-end ownership of driving large-scale platform engineering initiatives involving cross-functional teams, multiple stakeholders, and high business impact.
The ideal candidate will have a strong technical foundation in system design and architecture, distributed systems, and microservices architecture. They will also possess expertise in API design principles, performance, scalability, and security. Additionally, they should have knowledge of authentication versus authorization, enterprise integrations, SSO protocols, identity and access management frameworks, and multi-factor authentication.
We are looking for a self-driven, detail-oriented individual who thrives on solving complex engineering challenges, champions quality, and brings a collaborative, hands-on leadership style to cross-functional teams. The successful candidate will drive AI-first program thinking, ground decisions in metrics, facts, and structured narratives to ensure strategic alignment, identify dependencies and risks early, and mitigate them before they become a crisis.
Requirements- 8-10 years of experience in a TPM role, preferably in an enterprise SaaS/Cloud architecture
- Strong technical depth in system design and architecture, distributed systems, and microservices architecture
- Expertise in API design principles, performance, scalability, and security
- Knowledge of authentication versus authorization, enterprise integrations, SSO protocols, identity and access management frameworks, and multi-factor authentication
You will have the opportunity to work closely with engineering leaders to define, implement, standardize, and continuously evolve practices. You will foster a culture of agility, adaptability, resilience, speed, and continuous improvement, ensuring good practices and light-touch processes that accelerate from planning, execution, to launch and successful landing.
Key skills include structured problem-solving, a strong product and business mindset, proficiency in leveraging AI tools and LLM-based solutions to enhance program efficiency, automation, and team productivity. You will be skilled in configuring and automating complex workflows and dashboards in project management tools like Jira, with proficiency in JQL.
About UsWe are a leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. We are recognized as a market leader by top industry analysts and ranked by G2 as the #1 sales onboarding and training product. We are honored to be recognized as a Leader in the first-ever Forrester Wave: Revenue Enablement Platforms, Q3 2024.
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