Customer Service Liaison

1 day ago


Thiruvananthapuram, Kerala, India beBeeGuest Full time ₹ 6,00,000 - ₹ 12,00,000

We are seeking a Guest Relations Executive to join our team at The Chai Coffee Life. In this role, you will be responsible for building strong relationships with our guests and ensuring they have an exceptional experience.

Key Responsibilities:
  • Interact with guests at the cafe, responding to their needs and concerns
  • Take feedback from guests and use it to improve our services
  • Manage our database, MIS, and billing counter efficiently
  • Engage with guests on social media, promoting our brand and responding to inquiries
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficiency in managing databases and software systems
  • Familiarity with social media platforms and online marketing

In return for your hard work and dedication, you will have the opportunity to grow with our company and develop your skills in a dynamic and supportive team environment.



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