
Customer Service Liaison
2 days ago
Job Opening for Support Professionals
We are seeking highly skilled support executives to join our team. As a key member, you will be responsible for delivering exceptional customer service and ensuring seamless product experience.
Key Responsibilities:
• Handle customer inquiries across multiple channels, including SMS, email, voice, and WhatsApp.
• Monitor gateways and infrastructure to maintain uptime and consistency.
• Provide product training and support to clients, as well as respond to internal and external queries regarding connectivity issues.
• Communicate with suppliers and technical teams regarding gateway failures and errors.
• Make changes to router configurations, including adding new destinations, disabling faulty routes, and updating feature support.
• Prepare monthly feedback reports for management.
Requirements:
• Basic knowledge of Linux, MS Office, and SQL is desirable.
• Ability to work in rotational shifts and on weekends.
About the Role:
This is an excellent opportunity for support professionals to grow their skills and contribute to the success of our organization.
-
Senior Customer Service Liaison
9 hours ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 35,00,000 - ₹ 45,00,000Job DescriptionEcomous accelerates direct-to-consumer brands across various niches like haircare, pet, and wellness.We are seeking a Sales & Customer Experience Specialist to ensure a positive customer journey from initial contact to issue resolution. This role involves handling customer calls, follow-ups via email, chat, or phone to collect feedback and...
-
Hotel Guest Service Representative
4 days ago
Thiruvananthapuram, Kerala, India beBeeHospitality Full time ₹ 40,00,000 - ₹ 80,00,000Guest Relations LiaisonOur hotel is seeking a highly skilled Guest Relations Liaison to deliver exceptional service and ensure guest satisfaction. This role requires strong communication skills, the ability to maintain a positive attitude in challenging situations, and a passion for delivering outstanding customer experiences.Key Responsibilities:Review...
-
Customer Service Expert
6 hours ago
Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 1,20,000 - ₹ 1,50,000Customer Service ExpertWe are seeking a highly skilled customer service professional to deliver exceptional experiences and drive business results.Key Responsibilities:Respond promptly and effectively to customer inquiries via various communication channels.Manage customer feedback and resolve issues in a timely and professional manner.Process orders,...
-
Customer Service Representative
7 hours ago
Thiruvananthapuram, Kerala, India beBeeCareers Full time ₹ 4,50,000 - ₹ 8,50,000OverviewA career in customer service offers the opportunity to make a meaningful impact on people's lives.Job DescriptionWe are seeking an individual with excellent communication skills and the ability to resolve member issues through verbal and written communication.Key Responsibilities:Respond to calls from healthcare plan members, understanding their...
-
Customer Support Specialist
7 hours ago
Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000Customer Support SpecialistWe are seeking a highly skilled and detail-oriented Customer Support Specialist to join our team. In this role, you will be the primary point of contact for our customers, ensuring a positive experience from their first interaction to the final resolution of any issue.The ideal candidate will have excellent communication and...
-
International Customer Service Representative
2 weeks ago
Thiruvananthapuram, Kerala, India Tronicles System Services LLP Full timeWe are seeking dynamic and motivated **Customer Care Executives** Based in Vadodara to join our growing team for a prestigious **USA Healthcare Campaign**. If you're passionate about sales, marketing, and helping people access life-changing healthcare benefits, this is the perfect opportunity for you In this role, you will engage with customers over the...
-
International Client Liaison Specialist
10 hours ago
Thiruvananthapuram, Kerala, India beBeeRepresentative Full time ₹ 9,00,000 - ₹ 12,00,000About Us\Entities are categorized into different genres, including Music and Arts. This job is part of the Customer Service entity. We provide outsource services to one of the top Real Estate Marketing companies in the world, serving thousands of realtors in Canada. Our innovative solutions offer extraordinary value, and we constantly strive for...
-
Assistant Manager
3 weeks ago
Thiruvananthapuram, Kerala, India MNR Solutions Full timeKEY ACCOUNTABILITIES Key Result Areas - KRA Strengthen Relationships with Top OEM Clients- KPI 1 Achieve a 95 customer satisfaction rating - KPI 3 Retain at least 95 of existing OEM clients through effective relationship management and value-added services - KPI 4 Conduct customer satisfaction surveys Dealers OEM s every month and implement...
-
Service advisor
5 days ago
Thiruvananthapuram, Kerala, India CONNECTING 2 WORK Full timeJob Description We are looking for a competent, friendly service advisor to join our automotive shop. In this role, you will act as the point of contact for our automotive customers, initially greeting them, explaining our services, and collecting payment. The ideal candidate will possess excellent communication skills, a compassionate and patient...
-
Service Expert
6 hours ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 6,00,000Customer Service ProfessionalWe are seeking a proactive and customer-focused professional to join our team.Key Responsibilities:Handle inbound and outbound customer care calls in a professional and polite manner.Address customer queries, complaints, and requests promptly.Process and manage customer orders via e-commerce platforms.Track and update order...