Assistant Manager

3 weeks ago

Thiruvananthapuram, Kerala, India MNR Solutions Full time

KEY ACCOUNTABILITIES Key Result Areas - KRA Strengthen Relationships with Top OEM Clients- KPI 1 Achieve a 95 customer satisfaction rating - KPI 3 Retain at least 95 of existing OEM clients through effective relationship management and value-added services - KPI 4 Conduct customer satisfaction surveys Dealers OEM s every month and implement improvements based on feedback Govt Liaisoning - KPI 1 Establish and maintain strong working relationships with RTO officials and other relevant government authorities - KPI 2 Proactively engage with government bodies to understand their policies procedures and requirements Enhance Collaboration with Internal Teams to Optimize OEM Sales- KPI 1 Collaborate with the State Head and Central Operations teams achieving 95 attendance and follow-up action completion - KPI 2 Ensure 100 adherence to product delivery timelines for OEM clients tracked through supply chain reports and customer feedback REQUIRED KNOWLEDGE SKILL ABILITIES1 Proven Track Record of Liaison with Government officials Transport Department Demonstrated success in Liaison with Transport Department Officials at various levels 2 Excellent Communication and Interpersonal Skills Proven ability to build and maintain strong relationships with customers partners and internal stakeholders 3 Strategic Thinking Ability to develop and execute effective sales strategies analyze market trends and identify new business opportunities 4 Results-Oriented A strong focus on achieving sales targets and delivering measurable results ref updazz com

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