
Customer Service Representative
6 hours ago
Overview
- A career in customer service offers the opportunity to make a meaningful impact on people's lives.
Job Description
We are seeking an individual with excellent communication skills and the ability to resolve member issues through verbal and written communication.
Key Responsibilities:
- Respond to calls from healthcare plan members, understanding their coverage and healthcare requirements.
- Resolve member issues through effective solutions.
Requirements
- Minimum 1 year of customer service experience, preferably international.
- Excellent communication skills, with proficiency in English reading, writing, and conversation.
- Basic computer literacy and ability to learn new technologies.
What We Offer
- Ongoing support for your career development, including training and coaching.
- An inclusive organization that values diversity, equity, and inclusion.
- A global team committed to continuous learning and professional growth.
- A comprehensive benefits package that includes transportation support, paid time off, tuition reimbursement, and health and wellness initiatives.
Benefits
- Comprehensive benefits package.
- Opportunities for training and development.
- Inclusive work environment.
- Global team collaboration.
Others
- Reporting to the Team Lead.
- Delivering exceptional customer experiences and team success.
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