Customer Service Operations Manager

Job DescriptionFrido is seeking a highly skilled Customer Service Backend Operations Manager to oversee and optimize backend systems and processes supporting the customer service team. The ideal candidate will have 3-5 years of experience in customer service backend operations or system management, proficiency in ticketing systems, CRM platforms, and IVR...

We are Frido, a forward-thinking company that requires an exceptional Senior Backend Operations Manager to oversee our customer service team. In this role, you will be responsible for optimizing backend systems and processes, ensuring seamless integration of customer service tools, and streamlining customer interactions across various channels.About the...

Unlocking Customer Service PotentialIn this pivotal role, you will lead a team of trainers and support staff in delivering thousands of training sessions annually to Amazon's global workforce. As a key partner with India program leaders and training designers, you will be responsible for the quality, productivity, and management of new-hires in their first...

About the RoleAmazon.com seeks a highly experienced Sr. Manager, Training Delivery Management to lead our India training delivery teams.Job OverviewThis senior operations leader will be accountable for teams located in India and surrounding areas, overseeing a large team of trainers and support staff delivering thousands of trainings annually.Key...

About the Role:A Business Operations Manager in our Amazon Development Center is responsible for managing individual and team performance expectations and goals, ensuring customer satisfaction, and implementing solutions to drive quality and productivity.Key Responsibilities:Manage a team of 20-30 associates, overseeing their performance management,...

About Noccarc:Noccarc is a pioneering medical device company specializing in the design and manufacturing of Smart Medical Devices and an integrated Digital Platform for ICUs. Our mission is to revolutionize ICU operations and management with innovative products that adhere to international standards like US-FDA and CE guidelines.We boast a dynamic in-house...

About Dadhichi Technologies">We are a leading technology solutions provider seeking an experienced Senior Customer Care Operations Manager to lead our customer care operations team.Job Summary:">This is a full-time position responsible for overseeing customer care operations, ensuring high-quality service delivery, and driving performance optimization...

Poonawalla Fincorp seeks an experienced Operations Director to oversee the entire customer onboarding lifecycle. The ideal candidate will develop and implement streamlined processes to enhance efficiency and effectiveness.Key Responsibilities:Develop and implement process improvements to optimize customer onboarding operationsCollaborate with...

Requirements and QualificationsTo be considered for this role, candidates must have at least 3 years of experience in a BPO environment, with at least 1 year in a supervisory or assistant manager role. Familiarity with the telecom domain, ideally within a BPO or customer service context, is essential. The ideal candidate will also have strong knowledge of US...

Transforming Customer Experiences with Johnson ControlsWe're the global leader for smart, healthy and sustainable buildings. Since 1885, our capabilities, depth of innovation experience, and global reach have been growing.Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to...

Poonawalla Fincorp is seeking an experienced Operations Director - Customer Onboarding to oversee the entire customer onboarding lifecycle, from application submission to account activation. Key responsibilities include developing and implementing streamlined processes to enhance efficiency and effectiveness of customer onboarding operations. The ideal...

Job Description:We are seeking a highly skilled and experienced Service Delivery Manager to oversee the day-to-day operations of our HR Support department. The ideal candidate will have a strong background in team management, process improvement, and customer service.About the Role:The Service Delivery Manager will be responsible for leading a team of HR...

Job DescriptionWe are seeking a seasoned Operations Director to lead our customer onboarding lifecycle, from application submission to account activation.The ideal candidate will have proven experience in operations management, particularly in customer onboarding, within the NBFC or financial services sector.Responsibilities include:

About Noccarc:We're a pioneering medical device manufacturer revolutionizing ICU operations with our innovative Smart Medical Devices and integrated Digital Platform.Our cutting-edge products adhere to international standards like US-FDA and CE guidelines, competing strongly with top global brands.With over 9 patents and a dynamic R&D team, we maintain a...

Tech Mahindra Ltd is a global leader in digital transformation and business re-engineering.We are currently seeking highly motivated and experienced professionals to join our team as International Inbound Voice Work agents in Pune, India.The ideal candidate will have at least 6 months of experience in international voice work, specifically in billing. They...

Job OverviewPoonawalla Fincorp is seeking an experienced Customer Onboarding Manager to oversee the entire customer onboarding lifecycle, ensuring seamless integration with our business operations.

About NoccarcWe are a leading innovator in the Medical Devices sector, driven by our commitment to quality and excellence. With over 9 patents, our dynamic in-house R&D team gives us a distinct competitive advantage.Our state-of-the-art digital manufacturing facility in Pune aligns with global standards, reinforcing our commitment to quality in medical...

Poonawalla Fincorp is seeking a skilled Operations Director to oversee the entire customer onboarding lifecycle, from application submission to account activation.The ideal candidate will have a proven track record in operations management, particularly in customer onboarding, within the NBFC or financial services sector. They should possess in-depth...

About CoachXWe are a leading online learning platform dedicated to providing transformative educational experiences. Our live learning sessions equip learners with in-demand skills, empowering them to excel in their future endeavors.Job OverviewThis is a full-time remote role for a Customer Service Specialist at CoachX.Live. The successful candidate will be...

Poonawalla Fincorp is seeking a highly skilled Customer Onboarding Lead to drive operational excellence in our organization. As a key member of our team, you will be responsible for overseeing the entire customer onboarding lifecycle, from application submission to account activation.About This RoleThis is an exciting opportunity to join our team and...