
Technical Support Systems Analyst
1 day ago
Job Overview
We are seeking a highly skilled Technical Support Specialist to join our team.
The ideal candidate will have excellent technical skills and a passion for software products and researching newest technology.
- Prepare support articles on software features for clients
- Develop instruction manuals for internal use
- Design and implement system guides and support documentation
- Assist in the preparation of details for developing new features
- Liaise with different teams regarding product development or project details
Required Skills and Qualifications
• Degree in Finance, Accounting, Management, or Business Administration
• 1 year of experience in software or product-related fields (preferred)
• Analytical skills with attention to detail
• Good command of written and spoken English
• Excellent report writing and research skills
• Strong interpersonal, communication, and analytical skills
Benefits
• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• Collaborative work environment that values creativity and innovation
• Flexible work arrangements including remote work options
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