Retail Business Transformation Manager

4 days ago


Bengaluru, Karnataka, India People First Consultants Pvt Ltd Full time

**Job Summary:** As a Retail Innovation Manager at People First Consultants Pvt Ltd, you will lead our innovation initiatives and develop tailored innovation solutions to meet the retail client needs of our clients. The ideal candidate will have a strong background in the retail industry and a passion for innovation.

Main Responsibilities:

- Identify and evaluate emerging technologies and trends that can drive business growth and improve customer experiences.

- Collaborate with internal stakeholders (service-lines, Market/Delivery units) to understand their retail client needs and develop tailored innovation solutions.

- Foster a culture of innovation within the team, encouraging creative thinking and experimentation.

- Manage and mentor a team of innovation specialists, providing guidance and support.

- Develop and maintain strong relationships with key internal stakeholders (service-lines, Studio team, Consulting team, Market/delivery leaders), partners, industry experts, and clients.

- Oversee the implementation of innovation initiatives, ensuring they are delivering value to our clients on time and within budget.

- Monitor and report on the impact of innovation initiatives, using data to drive continuous improvement.

- Stay updated on industry trends, technology advancements, and best practices in the retail industry.

Key Requirements:

- Master's degree in Business, Information Technology, or a related field; MBA or advanced degree preferred.

- At least 10-12 years of experience in retail consulting, with a focus on store operations, unified commerce, supply-chain, and merchandizing.

- Strong understanding of retail industry trends, challenges, and opportunities.

- Proficient in retail industry-specific software and tools, such as CRM systems, POS systems, and inventory management solutions.

- Excellent communication, presentation, and interpersonal skills, with the ability to build and maintain relationships with clients and team members.

- Ability to think strategically and provide innovative solutions to complex problems.

- Strong exposure to AI/ML, GenAI, data analytics, and other advanced technologies in the retail industry.

- Ability to work in a fast-paced, dynamic environment and anchor multiple initiatives simultaneously.

- Willingness to travel, if required.

**Annual Salary:** ₹45 Lacs - ₹55 Lacs.



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