Ecommerce Account Manager Position
4 weeks ago
Sickle Innovations Private Limited is a pioneering company dedicated to innovating mechanization solutions for conventional farming practices. Founded in 2014, our mission is to make farming profitable and financially sustainable for farmers across India. With a human-centered design approach, we continuously evolve our field-tested prototypes to provide economic farming solutions.
Job OverviewWe are seeking a skilled Ecommerce Account Manager to join our team at Sickle Innovations Private Limited. As an Ecommerce Account Manager, you will be responsible for managing and growing our online sales channels. This includes overseeing the performance of our ecommerce platforms, optimizing product listings, implementing marketing strategies, and ensuring a seamless customer experience.
Key Responsibilities- Manage and grow our ecommerce accounts on platforms such as Amazon and Flipkart.
- Optimize product listings to improve visibility and conversion rates.
- Develop and implement marketing strategies to drive online sales.
- Monitor and analyze key performance indicators (KPIs) to track the success of ecommerce initiatives.
- Collaborate with the marketing and product teams to ensure a seamless customer experience.
- Stay up-to-date with industry trends and best practices in ecommerce.
- Identify and recommend new opportunities for business growth.
- Manage customer inquiries, feedback, and reviews on ecommerce platforms.
- Work closely with logistics and fulfillment teams to ensure timely order processing and delivery.
- Address customer complaints and inquiries.
- Oversee both inbound and outbound logistics operations.
- Ensure timely delivery of customer orders.
- Manage inventory effectively.
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Ecommerce Account Strategist
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Senior Ecommerce Sales Manager
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