Building Lasting Customer Relationships

1 week ago

Allahabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 70,00,000 - ₹ 1,50,00,000
About the Role:
Are you an expert in delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are alike?

We're seeking a highly skilled Customer Service Support Specialist to join our team. As a key member of our support team, you will be responsible for building and strengthening customer relationships through proactive communication and issue resolution.

Responsibilities:
  • Listen, empathize, and help customers achieve their goals
  • Manage incoming chats and emails, and handle follow-up chats and emails as needed
  • Address, resolve, and record any customer issues related to business growth, billing, and general account satisfaction

Requirements:
  • Bachelor's degree preferred
  • Multiplying skills to handle multiple tasks
  • Exceptional English communication skills, especially written
  • A positive, polite, confident, sincere, and friendly disposition
  • The ability to solve problems quickly on your feet

Benefits:
  • Competitive salary
  • Fast professional growth with significant responsibility for your project
  • Opportunity to apply knowledge and rapidly grow your expertise

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