Customer Service Representative

4 hours ago


Allahabad, Uttar Pradesh, India beBeeHospitality Full time ₹ 6,00,000 - ₹ 12,00,000

Guest Experience Ambassador

We strive to create unforgettable guest interactions. Our ideal candidate will be the face of our hospitality - warm, professional, and attentive to detail.

They will greet and welcome guests warmly, ensuring a lasting first impression. The Guest Relations Executive will manage reservations, waitlists, and guest seating efficiently, assist guests with menu queries, special requests, and dietary needs, and build strong relationships with regular guests and recognize VIP customers.

Handling guest feedback and complaints with professionalism and empathy is crucial in this role. They will coordinate with service staff, kitchen, and management for smooth operations, and maintain a clean, organized, and inviting reception/host area.

To succeed, you will need excellent communication and interpersonal skills, a friendly, professional, and approachable personality, strong organizational and multitasking abilities, and prior experience in hospitality, F&B, or guest relations is beneficial.

You will thrive in a dynamic work environment with a focus on hospitality excellence, where you will have opportunities for career growth and learning in the F&B industry.

Guest satisfaction is at the heart of our operations, and we are passionate about creating memorable experiences.



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