Customer Service Representative

7 hours ago


Allahabad, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 25,00,000

Job Overview:

We are seeking a highly skilled customer support professional to manage customer queries and ensure high levels of satisfaction through prompt and professional responses.

Main Responsibilities:

  • Manage customer inquiries via various channels, including phone, email, chat, and social media
  • Collaborate with sales, technical, and operations teams to resolve customer concerns
  • Develop and implement customer service policies and standards
  • Maintain accurate records, files, and documentation in accordance with industry best practices

Required Skills:

  • BE/BTech/Msc/B pharma/Any Graduate with some regulatory knowledge
  • 2-3 years post-graduation experience, preferably in sales/marketing or healthcare/medical devices/service order management industry
  • Proficient in MS Office (especially Excel), SAP, and Outlook
  • Strong analytical and problem-solving skills
  • Effective communication and interpersonal skills, with a proven ability to contribute to business growth

About the Role:

This is an exciting opportunity for a customer-focused individual to make a positive impact on our organization's success.



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