Help Desk Service Representative

1 week ago


Mount Abu, Rajasthan, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description

We are seeking a highly skilled and motivated Support Specialist to join our team. In this role, you will be responsible for providing top-notch technical support to our customers, resolving complex issues, and ensuring seamless communication between clients and internal teams.

The ideal candidate will have excellent problem-solving skills, be able to work in a fast-paced environment, and possess strong communication and interpersonal skills.

Required Skills and Qualifications

To succeed in this role, you must have:

  • Technical expertise in mobile devices and networks
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Strong problem-solving skills
  • Familiarity with customer service software and tools
Benefits

We offer a competitive salary and benefits package, including:

  • Flexible holiday policy
  • Hybrid working options
  • Life and medical insurance
  • Opportunities for skill development and certification reimbursement
  • Wi-Fi and mobile bill reimbursement
Interview Process

Our interview process typically consists of multiple rounds, including technical and HR assessments. We encourage candidates to showcase their skills and experience during the interview process.


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