Dental Product Support Specialist

15 hours ago

Kolkata, West Bengal, India beBeeServiceEngineer Full time ₹ 5,00,000 - ₹ 10,00,000
Service Engineer Job Description

About this role:

We are looking for a skilled Service Engineer to join our team. The ideal candidate will have strong technical expertise and excellent customer service skills to ensure a smooth and reliable experience for dental professionals using our products.

The Service Engineer will be responsible for installing, maintaining, troubleshooting, and repairing dental equipment and products at client sites. This includes calibrating and demonstrating the equipment, performing preventive and corrective maintenance, diagnosing technical issues, and providing timely resolutions.

The successful candidate will also train dental professionals and staff on product usage, safety, and best practices. They will document service visits, repairs, and maintenance reports accurately and coordinate with internal teams for seamless client experiences.

This is an exciting opportunity to work with cutting-edge dental technologies and be part of a fast-growing dental solutions company. The Service Engineer will have the chance to work in a dynamic environment, exposing them to both technical and client-facing roles.

Key Responsibilities:

  • Install, calibrate, and demonstrate dental equipment at client sites.
  • Perform preventive and corrective maintenance to ensure optimal performance of equipment.
  • Diagnose technical issues, troubleshoot, and provide timely resolutions.
  • Train dental professionals and staff on product usage, safety, and best practices.
  • Document service visits, repairs, and maintenance reports accurately.
  • Coordinate with internal teams for seamless client experiences.

Requirements:

  • Diploma/Degree in Biomedical Engineering, Electronics, Mechanical, or related technical discipline.
  • 1–3 years of experience as a Service Engineer (experience in dental/medical equipment preferred).
  • Strong knowledge of electromechanical systems, installation, and maintenance procedures.
  • Ability to troubleshoot effectively and work independently at client locations.
  • Excellent communication and customer-handling skills.
  • Willingness to travel frequently as per client requirements.

Why Join Us?

  • Opportunity to work with cutting-edge dental technologies.
  • Be part of a fast-growing dental solutions company.
  • Exposure to both technical and client-facing roles.
  • Competitive compensation and growth opportunities.

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