Technical Support Specialist for eJAmerica
7 days ago
At eJAmerica, we are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.
About the Role:
This is an exciting opportunity to work in a dynamic environment where you will have the chance to develop your skills and expertise in IT support. You will be part of a collaborative team that is dedicated to delivering high-quality service to our clients.
Responsibilities:
- Provide Tier 1 help desk support through our internal ticketing system.
- Troubleshoot common IT problems and maintain a thorough working knowledge of our day-to-day operating environment, available tools, and client applications.
- Perform basic Windows administration tasks, such as password resets and file and folder management.
- Escalate complex technical issues to Technical Support Specialists or other IT staff as needed.
- Follow up on outstanding requests and ensure timely resolution.
- Document all troubleshooting steps and create knowledgebase articles for resolutions.
- Adhere to established IT policies, procedures, and standards to ensure compliance with information systems goals and procedures.
Requirements:
To succeed in this role, you will need:
- 3-4 years of experience in customer service or a help desk environment, preferably with an interest in IT.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
What We Offer:
We offer a competitive salary, benefits package, and opportunities for professional growth and development. The estimated annual salary for this position is approximately $65,000 - $80,000 depending on experience. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, please submit your application.
-
Technical Support Specialist
2 days ago
Bengaluru, Karnataka, India eJAmerica Full timeAbout the RoleeJAmerica is seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and resolving complex technical issues.Key Responsibilities:Handle Tier 1 help desk escalations through our internal ticketing system, utilizing strong...
-
Technical Support Specialist
4 days ago
Bengaluru, Karnataka, India eJAmerica Full timeJob Title: Technical Support SpecialistAbout eJAmericaeJAmerica is a leading company in the industry, and we are looking for a skilled Technical Support Specialist to join our team.Salary InformationWe offer a competitive salary of $50,000 - $70,000 per year, depending on experience.Job DescriptionAs a Technical Support Specialist, you will be responsible...
-
Bengaluru, Karnataka, India eJAmerica Full timeJob DescriptioneJAmerica is seeking a skilled Technical Support Specialist to join our team in the Infosys Bangalore office. As a Help Desk Support specialist, you will play a vital role in ensuring the smooth operation of our internal ticketing system and providing top-notch technical support to our clients.About the RoleThis is a 24x7 shift-based position...
-
Bengaluru, Karnataka, India eJAmerica Full timeJob SummaryeJAmerica seeks a highly skilled Help Desk Support Specialist to join our team. This role involves providing first-level IT support with a focus on international voice support.Key ResponsibilitiesHandle Tier 1 help desk queries through the internal ticketing system and international voice calls.Troubleshoot basic IT issues, including password...
-
Internal Controls Specialist
7 hours ago
Bengaluru, Karnataka, India eJAmerica Full timeAbout eJAmericaeJAmerica is a leading organization that values integrity, transparency, and excellence. We are committed to delivering high-quality services to our clients and stakeholders. As Internal Controls Specialist, you will play a crucial role in ensuring the accuracy, reliability, and integrity of our financial operations.Key Responsibilities:-...
-
IT Support Specialist Position
3 weeks ago
Bengaluru, Karnataka, India eJAmerica Full timeJoin eJAmerica as an IT Support Specialist in our dynamic team based in Infosys Bangalore office. As part of our 24x7 operations, you will be responsible for providing top-notch support to our clients.About the RoleWe are seeking a highly motivated and experienced IT professional with 3-4 years of experience in customer service or help desk environment. A...
-
IT Service Desk Technical Specialist
2 weeks ago
Bengaluru, Karnataka, India eJAmerica Full timeJob OvervieweJAmerica is seeking an experienced IT Service Desk Analyst to join our team. This role will be responsible for providing exceptional customer service and technical support to our clients.Estimated Salary Range: $60,000 - $80,000 per annumJob DescriptionWe are looking for a skilled IT professional with 3-8 years of experience in a customer-facing...
-
International Voice Support Specialist
1 week ago
Bengaluru, Karnataka, India eJAmerica Full timeJob Description:eJAmerica is seeking a highly skilled Service Desk Agent to join our team as an International Voice Support Specialist. This role involves providing first-level IT support with a focus on resolving technical issues, handling escalations, and ensuring seamless communication with global customers.About the Role:The successful candidate will be...
-
Audit Risk Manager
2 days ago
Bengaluru, Karnataka, India eJAmerica Full timeAbout eJAmericaeJAmerica is a dynamic organization seeking an experienced Audit Risk Manager to join our Internal Audit Department. As a key member of our team, you will be responsible for executing annual risk-based audit plans and performing operational, financial, and compliance audits.Key Responsibilities:Manage audits and perform duties in the planning,...
-
Senior Tax Advisor
7 hours ago
Bengaluru, Karnataka, India eJAmerica Full timeAbout eJAmericaeJAmerica is a leading provider of tax advisory services to individuals, businesses, and multinational corporations.We are seeking an experienced Senior Tax Advisor to join our team and provide comprehensive direct tax advisory services to our clients.The ideal candidate will have at least 5 years of post-qualification experience in direct tax...
-
Corporate Risk Management Professional
3 weeks ago
Bengaluru, Karnataka, India eJAmerica Full timeeJAmerica is seeking a highly skilled Corporate Risk Management Professional to lead the execution of our annual risk-based audit plan.Estimated Salary: ₹7,00,000 - ₹12,00,000 per annumJob Description:About UseJAmerica is a dynamic organization that values integrity and accountability in all aspects of our business. As a key member of our Internal Audit...
-
Senior Project Coordinator
2 days ago
Bengaluru, Karnataka, India eJAmerica Full timeAbout the RoleWe are seeking a highly skilled Senior Project Coordinator to join our team at eJAmerica. As a key member of our project management team, you will play a critical role in driving the success of our CSR initiatives.Key ResponsibilitiesAssist in managing and executing philanthropy projects from inception to completion.Ensure timely delivery of...
-
Risk Management Auditor Professional
1 week ago
Bengaluru, Karnataka, India eJAmerica Full timeWe are seeking a highly skilled Risk Management Auditor to join our team at eJAmerica. In this role, you will be responsible for executing an annual risk-based audit plan, which includes conducting operational, financial, and compliance audits of various activities and functions.Key Responsibilities:Support the planning, scheduling, and coordination of...
-
Technical Support Specialist
7 hours ago
Bengaluru, Karnataka, India Scribe EMR Systems Pvt Ltd Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong technical expertise, excellent communication skills, and the ability to work under pressure.Provide timely and effective technical support to customers, addressing their inquiries and resolving issues...
-
Technical Support Specialist
23 hours ago
Bengaluru, Karnataka, India Vadvice Consulting Services LLP Full timeJob Title: Technical Support SpecialistCompany Overview: Vadvice Consulting Services LLP is a leading consulting firm seeking a skilled Technical Support Specialist to join our team.About the Role: As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation and customer satisfaction of our products and services. You will...
-
Mainframe System Support Specialist
4 weeks ago
Bengaluru, Karnataka, India Jobs for Humanity Full timeAbout the RoleWe are seeking a highly skilled Mainframe System Support Specialist to join our team at Jobs for Humanity.As a key member of our team, you will be responsible for providing technical support and maintenance for our mainframe applications, ensuring they run smoothly and efficiently.
-
Technical Support Specialist
2 months ago
Bengaluru, Karnataka, India Anva advanced Techserve Pvt Ltd Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Anva advanced Techserve Pvt Ltd. As a Technical Support Specialist, you will be the first point of contact for customers seeking technical assistance over the phone or email. Your primary responsibility will be to provide timely and effective technical...
-
Technical Support Specialist
2 months ago
Bengaluru, Karnataka, India Pluck Your Day Full timeWe are seeking a skilled Technical Support Specialist to join our team at Pluck Your Day. As a Technical Support Specialist, you will be responsible for providing timely and effective technical support to our employees, resolving technical issues, and ensuring a high level of customer satisfaction.Key Responsibilities:Provide technical support to employees...
-
Technical Support Specialist
4 weeks ago
Bengaluru, Karnataka, India Epsilon Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Epsilon. This is a fantastic opportunity for an experienced professional to take on a challenging role and make a real impact.As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, analyzing and resolving complex...
-
Technical Support Specialist
2 days ago
Bengaluru, Karnataka, India MNR Solutions Full timeMNR Solutions is offering a rewarding opportunity for a Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for delivering exceptional application support services to our clients.**Job Description**We are seeking a highly skilled and customer-focused individual with strong technical skills and...