
Talent Acquisition Strategist
1 day ago
Randstad Enterprise Group is a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients.
We are a close-knit group that values collaboration, open communication, and a supportive work environment. Our team is responsible for recruiting operations clients across the globe, and we take pride in the important role we play in achieving the goals of our client's business.
The Workforce Management team drives solutions and strategies that maximize efficiency and maintain employee and customer satisfaction. As the Director, Workforce Management, you lead a team of Managers, Analysts, Schedulers and Real-time Coordinators supporting global operations across multiple clients and verticals.
Responsibilities:
- Talent Development Strategy: Develop and implement workforce management strategies to meet the business objectives of the organization.
- Data Analysis and Forecasting: Analyze historical data and trends to forecast staffing needs, ensuring alignment with client requirements and service level agreements.
- Collaboration and Communication: Collaborate with senior management and clients to create long-term workforce plans that support business growth and scalability.
- Leadership and Development: Lead, mentor, and develop a team of workforce analysts and Business Intelligence analysts.
- Forecasting and Planning: Forecast staffing requirements based on historical data and predictive analytics.
- Process Improvement: Foster a culture of continuous improvement, encouraging innovation in workforce management practices. Leverage technology to automate and streamline processes.
- Scheduling Optimization: Ensure efficient scheduling of staff to meet forecasted demand while optimizing labor costs and ensuring compliance with labor laws.
- Technology Implementation: Implement and maintain workforce management tools and software to streamline forecasting and scheduling processes.
- Performance Monitoring: Monitor real-time performance metrics and adjust staffing plans as needed to maintain service levels.
- Operational Support: Coordinate with operations to manage intra-day staffing adjustments and address any service level deviations.
- Reporting and Analytics: Develop and deliver comprehensive workforce management reports and dashboards to senior leadership and clients.
- Process Enhancement: Identify areas for process improvement and implement best practices in workforce management.
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