Senior Customer Complaint Resolution Specialist

Job Role OverviewThis role involves engaging with stakeholders to address customer complaints efficiently and effectively. Key responsibilities include reviewing and approving resolutions for customer complaints submitted by various teams, ensuring timely resolution through access to required systems and personnel, collaborating with team leads to finalize...

Job OverviewResolve customer complaints related to 811 customers with expertise in banking operations and processes. Work with internal teams and product teams for swift complaint resolution.

**Complaints Specialist Opportunity**We are seeking a skilled Customer Service Professional to manage emails and service requests, ensuring timely response to all inquiries, and maintaining a high level of customer satisfaction.Key ResponsibilitiesManage emails and service requests in accordance with internal and external standards.Handle customer emails...

Senior Customer Resolution ManagerAbout the Role:We are seeking an exceptional Senior Customer Resolution Manager to oversee the resolution of customer complaints, ensuring timely and efficient resolution processes. The ideal candidate will have excellent communication skills, be able to manage multiple tasks simultaneously, and possess strong analytical and...

Customer Escalation Resolution SpecialistOur organization is seeking a highly skilled Customer Escalation Resolution Specialist to join our support team, focusing on delivering exceptional customer experiences and resolving complex issues efficiently.The ideal candidate will possess excellent communication skills, with the ability to navigate diverse...

Escalation Resolution SpecialistThis role is responsible for managing and resolving customer complaints and issues in a timely and professional manner."],

Job DescriptionResponsibilities:- Manage emails and service requests- Handle customer emails received at Customer Service email IDs- Ensure adherence to internal and IRDA turnaround times (TATs)- Coordinate with internal and external stakeholdersCompetencies:- 1-2 years experience in General Insurance- Good practical knowledge of General Insurance products-...

Job TitleThis role is for a specialist in resolving outstanding claims for US healthcare customers through calling.The ideal candidate will have excellent communication skills, a willingness to learn, and a commitment to accurate documentation and client service.Responsibilities:Perform pre-call analysis and check the status of claims by calling payers or...

Job Summary:The Resolution specialist will be responsible for effective resolution strategies and managing the resolution of delinquent accounts. This role requires a strategic thinker with strong leadership skills and a deep understanding of the ARC sector.Key Responsibilities:Strategy Development: Develop and implement effective resolution strategies to...

Regional Customer Experience ManagerThis role is responsible for overseeing the customer experience, hospitality, and grievance redressal process for homebuyers and customers across residential/commercial projects in assigned regions.Key Responsibilities:Enhance Customer Experience at all touchpoints consistentlyInfuse Hospitality elements across the journey...