Service Desk Professional

5 days ago

Vellore, Tamil Nadu, India beBeeJob Full time ₹ 25,00,000 - ₹ 50,10,000
About the Role

We are seeking highly skilled professionals to fill the position of Customer Support Representative. This role is ideal for individuals with excellent communication skills and a strong focus on customer satisfaction.

  • Key Responsibilities include responding to customer inquiries, resolving issues in a timely manner, and ensuring efficient use of company resources.
  • Our ideal candidate will possess basic knowledge of customer service processes, computer literacy, and strong problem-solving skills.
  • Ongoing training and development opportunities will be provided to support the continued growth and success of our team members.
Required Skills and Qualifications
  • Communication Skills: Excellent verbal and written communication skills are essential for this role.
  • Customer Service Knowledge: Basic knowledge of customer service processes and telephone etiquette is required.
  • Problem-Solving Skills: Ability to remain calm, attentive, and professional under pressure while resolving customer issues.
  • Educational Requirements: Minimum qualification: 12th Pass or Graduate.
Benefits
  • Health Insurance
  • Provident Fund
  • Paid Time Off & Paid Sick Leave
  • Overtime Pay & Performance Bonus
What We Offer
  • A supportive work environment that fosters growth and learning opportunities.
  • Ongoing training and development programs to enhance your skills and expertise.
  • The opportunity to make a positive impact on customers' lives and contribute to the success of our organization.

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