Current jobs related to Help Desk Technical Support Specialist - Vellore, Tamil Nadu - beBeeTechnical

  • IT Technical Support Professional

    2 weeks ago

    Vellore, Tamil Nadu, India beBeeSupport Full time US$ 76,800 - US$ 86,400

    Job Title: IT Help Desk Specialist Level 2Job Description:We are seeking a skilled IT Help Desk Specialist to join our team. As a key member of our technical support group, you will be responsible for providing level 2 support for Windows and Mac platforms across multiple clients and client-site locations.

  • Help Desk Specialist

    2 weeks ago

    Vellore, Tamil Nadu, India beBeeService Full time ₹ 18,00,000 - ₹ 45,00,000

    We are seeking a skilled Junior Service Desk Technician to join our team. This role involves providing top-notch technical support to end-users via various communication channels.Assess and qualify incoming requestsDiagnose and troubleshoot hardware, software, and network issues with speed and accuracyInstall, configure, and maintain computer systems and...

  • Help Desk Technician

    2 weeks ago

    Vellore, Tamil Nadu, India beBeeDesktop Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OverviewReliable Enterprises is seeking a skilled Desktop Support Specialist to provide expert technical support for desktop computers, troubleshoot technical issues and manage printer support.Key ResponsibilitiesEnsure smooth operation of hardware and softwareTroubleshoot technical issues and resolve problems efficientlyManage printer support and...

  • Technical Support Specialist

    2 weeks ago

    Vellore, Tamil Nadu, India beBeesupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Job OverviewThe IT Service Desk L1 Engineer role is a key position within our organization's technical support team. This individual will be responsible for providing initial technical assistance to end-users, addressing their IT-related issues and requests in a timely and efficient manner.

  • Technical Support Specialist

    2 weeks ago

    Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title: Service Desk AgentWe are currently seeking skilled IT professionals to join our team immediately.Job Summary:The ideal candidate will be a strong communicator with excellent technical support skills, able to effectively assist users with IT-related issues.Key Highlights:Excellent Communication Skills: Ability to interact professionally and clearly...

  • Technical Customer Support Lead

    2 weeks ago

    Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Technical Customer Support SpecialistWe are seeking an experienced Technical Customer Support Specialist to join our team. In this role, you will provide exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.This is a challenging opportunity for someone who is passionate about delivering outstanding...

  • Senior Technical Support Leader

    2 weeks ago

    Vellore, Tamil Nadu, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    The role of IT Service Desk Manager is a critical one, overseeing the global 24x7 service desk to ensure high-quality support and minimize disruptions. This leader partners with peer managers to deliver a seamless end-to-end support experience.Key Responsibilities:Provide strategic leadership for the entire Service Desk function, covering global 24x7...

  • Technical Support Specialist

    2 weeks ago

    Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OpportunityThis is a full-time on-site role for a Technical Support Specialist, based in Vapi.The Technical Support Specialist will be responsible for providing technical assistance and troubleshooting solutions to clients and users.Daily tasks include diagnosing and resolving issues related to software and hardware systems, ensuring timely and effective...

  • Technical Support Specialist

    2 weeks ago

    Vellore, Tamil Nadu, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistWe are seeking a skilled and analytical Technical Support Specialist to join our team. This role involves providing expert-level support for banking and fintech applications, ensuring seamless user experiences.Key Responsibilities:Provide timely and effective L1/L2 application support for banking and fintech...

  • Technical Support Specialist

    2 weeks ago

    Vellore, Tamil Nadu, India beBeeTechnical Full time ₹ 70,00,000 - ₹ 1,20,00,000

    Job SummaryWe are seeking a Technical Support Specialist to join our team.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team.This role requires a strong understanding of technical concepts and the ability to apply this knowledge to resolve complex issues.The...

Help Desk Technical Support Specialist

2 weeks ago

Vellore, Tamil Nadu, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Title: Help Desk Technical Support SpecialistWe are seeking a highly skilled technical professional to join our team as a Help Desk Technical Support Specialist.Key Responsibilities:
  • Incident Management: Efficiently manage and resolve incidents to minimize disruption to business operations.
  • Service Desk Operations: Provide expert support for service desk operations, ensuring timely and effective resolution of user issues.
  • IT Service Management: Utilize the Service Now platform to track, manage, and report incidents and service requests.
  • Network Infrastructure: Implement and maintain Windows-based systems to ensure optimal performance and security.
  • Data Flow: Oversee networking infrastructure to ensure reliable connectivity and data flow.
  • Remote Desktop Support: Deliver remote desktop support to users, ensuring seamless access to necessary resources.
  • Collaboration: Collaborate with teams to enhance service delivery and optimize IT processes.
  • Quality Assurance: Analyze incident trends to identify areas for improvement and implement proactive measures.
  • Documentation: Develop and maintain documentation for IT processes and procedures.
  • Compliance: Ensure compliance with industry standards and best practices in the cards and payments domain.
  • User Training: Provide training and guidance to users on IT systems and tools.
  • System Performance: Monitor system performance and implement necessary upgrades and patches.
  • Remote Access: Support hybrid work models by ensuring secure and efficient remote access solutions.
Requirements:
  • Expertise: Possess strong expertise in incident management and service desk operations.
  • Platform Proficiency: Demonstrate proficiency in the Service Now platform for managing IT services.
  • System Experience: Have solid experience with Windows systems and networking infrastructure.
  • Troubleshooting: Exhibit capability in remote desktop support and troubleshooting.