Professional Services Engineer

3 days ago

Vellore, Tamil Nadu, India beBeeTechnical Full time ₹ 17,49,000 - ₹ 25,15,000

Job Title: Technical Services Specialist

Role Overview:

We seek a skilled Professional Services Engineer to deliver exceptional customer experiences by providing expert technical support and ensuring seamless software implementation.

  • Key Responsibilities:
  • Manage and take ownership of customer goals, milestones, initiatives, and issues from beginning to resolution.
  • Implement our software in customers' environments.
  • Manage and maintain our software in customers' environments.
  • Operate and use our software in customers' environments to achieve their objectives.
  • Develop, manage, and run custom reports for customers using data from our software and integrating it with other data repositories in their environment.
Requirements:

To be successful in this role, you will need the following qualifications, skills, and experience:

  • Bachelor's degree in Computer Science or related field.
  • 2+ years of recent experience in a professional services position in an organisation that supports a client/server software environment.
  • Thorough understanding and project management skills for a professional services position.
  • Storage hardware and software knowledge of NAS and Object systems (NetApp, Dell EMC, Azure, AWS etc).
  • Proficiency with Windows, Linux, Docker, and Kubernetes.

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