Night Shift Travel Coordinator

2 days ago


Kota, Rajasthan, India beBeeTicketing Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title: Night Shift Ticketing Executive

This role is ideal for individuals who possess exceptional organizational skills and a keen eye for detail. As a Night Shift Ticketing Executive, you will be responsible for managing ticketing operations during evening and night hours.

Key Responsibilities:

  1. Ticketing Operations:
    • Book, cancel, reschedule, and manage domestic and international tickets.
    • Handle amendments, refunds, and re-issuances as per client requirements.
    • Monitor and resolve ticketing-related issues promptly.
  2. Customer Support:
    • Provide customer service via calls, emails, and chats during the night shift.
    • Assist clients with queries related to fares, routing, and policies.
  3. System Handling:
    • Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance.
    • Ensure accurate data entry and booking processes.
  4. Coordination:
    • Liaise with airlines, suppliers, and internal teams to ensure smooth ticketing operations.
    • Update clients on travel schedules, changes, and airline policies.
  5. Reporting & Compliance:
    • Maintain accurate transaction logs and prepare daily reports.
    • Follow company policies and adhere to industry regulations.

Required Skills and Qualifications:

· Minimum 1–2 years of proven experience in airline ticketing or travel services.

· Proficiency in GDS systems (Amadeus, Galileo, or Sabre). Certification is an advantage.

· Strong knowledge of fare rules, airline ticketing policies, and international routing.

· Excellent verbal and written communication skills in English.

· Ability to work independently and manage responsibilities in a night shift setup.

Benefits:

Flexible work-from-home arrangement on holidays and week-offs.

Opportunity to grow with a dynamic team in the luxury travel industry.

We are passionate about exploring the world and delivering exceptional travel services while ensuring best-in-class support for all our clients' business and personal travel needs.



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