City Operations Manager
4 days ago
We are seeking a highly skilled City Operations Manager to join our team at Innvocon Learning Solutions. As the Commercial Vehicle Head, you will be responsible for overseeing the overall performance of our operations in the city. Your key responsibilities will include monitoring and enhancing overall city performance to meet company standards.
Key Performance Indicators (KPIs) for this role include:
- Overall City Performance: Monitor and enhance overall city performance to meet company standards.
- New Sourcing: Scout and onboard new driver partners.
- Incentive Management: Implement Uber incentive programs to motivate and retain drivers.
- Inventory Management: Identify and scout new locations for charging setup to optimize operations.
- Driver Performance: Track and optimize driver performance metrics to ensure efficiency and quality service delivery.
- Vehicle Utilization: Optimize vehicle utilization to maximize fleet efficiency and profitability.
- Daily & Weekly Collections: Ensure timely collection of dues from drivers on a daily and weekly basis.
- Driver Training: Develop and implement driver training programs to enhance skills and professionalism.
- Attrition Control: Develop strategies to minimize driver attrition rates.
- Compliance: Ensure timely renewal of vehicle documents and driver documentation, maintaining compliance standards.
- Eskalation Handling: Address escalated issues promptly and effectively.
- Manpower Planning: Deploy and roster manpower across all hubs for efficient vehicle movement.
- Vehicle Charging Management: Monitor fast and slow charging patterns to optimize efficiency.
- Repair and Maintenance: Coordinate with the service team to resolve Repair, Fix, and Dispatch (RFD) issues and reduce high Turnaround Time (TAT) cases.
- Telematics: Ensure 100% compliance with telemetrics communication requirements before and during driver tenure.
- Scouting Participation: Participate in field activities to scout for potential opportunities and gather market insights.
This is a challenging yet rewarding role that requires strong leadership and problem-solving skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply. Estimated salary range $80,000-$110,000 per year, depending on experience.
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