Production Tax Support Engineer

3 days ago

Chennai Pune Bengaluru Bangalore, India beBeeTax Full time ₹ 1,04,000 - ₹ 1,30,878
Position Overview

We are seeking a skilled service engineer to provide comprehensive production support for tax management systems and their integration with enterprise resource planning platforms.

  • Key Responsibilities
  • Apply expertise in indirect taxation including sales & use tax, VAT, GST, and withholding tax across different jurisdictions.
  • Maintain and troubleshoot tax calculation rules, tax jurisdictions, and product taxability assignments within the tax engine.
  • Support enterprise resource planning integrations with the tax system.
  • Ensure accuracy of tax rates, exemptions, and tax determinations.
  • Manage tax configuration, tax categories, and exemption certificates within the tax system.
  • Support tax reporting and compliance, including generating reports for tax filing and audit purposes.
  • Handle tax accruals and reconciliations to ensure general ledger accuracy.
  • Receive, analyze, and prioritize related support tickets.
  • Provide timely solutions to users and document resolution steps and knowledge base articles.
  • Support system upgrades and patches.
  • Monitor system performance and recommend improvements.
Required Skills and Qualifications
  • Strong understanding of indirect taxation (sales & use tax, VAT, GST, withholding tax).
  • 5+ years experience with tax systems and enterprise resource planning integrations.
  • Knowledge of tax calculation rules, jurisdictions, and product taxability assignments.
  • Proficiency in SQL and data analysis.
  • Experience troubleshooting API integrations and data feeds.
  • Understanding of tax compliance reporting requirements.
  • Familiarity with SOX audit requirements for tax processes.
  • Experience with file-based data imports and updates.
  • Strong problem-solving skills for complex tax calculation issues.
  • Ability to document and communicate technical solutions effectively.

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