Production Support Engineer

3 days ago

Bengaluru Bangalore Chennai Pune, India beBeeAutomation Full time US$ 90,000 - US$ 1,20,000

Technical Support Specialist

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This role is responsible for providing technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

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You will be working on detecting, diagnosing and reporting related problems. Also, analyzing and resolving incidents, problems or known errors related to failures in application and supporting software components.

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The ideal candidate should have hands-on experience on automation production support and knowledge of IST Switch. Additionally, having good experience in handling incidents and excellent communication skills are required.

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A bonus would be given to candidates who have knowledge of FIS products and services, business goals, objectives and business operations for the appropriate organization, and the financial services industry.

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Key responsibilities include:

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  • Provides technical assistance to programming staff
  • Detects, diagnoses and reports related problems
  • Analyzes and resolves incidents, problems or known errors
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Required qualifications include:

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  • 7-11 years of experience in Switch, Unix, SQL and Shell scripting
  • Hands-on experience on automation production support
  • Knowledge of IST Switch
  • Good experience in handling incidents
  • Excellent communication skills
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Preferred qualifications include:

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  • Knowledge of FIS products and services
  • Knowledge of business goals, objectives and business operations for the appropriate organization
  • Knowledge of the financial services industry
"]},

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