
Executive Client Relationship Manager
14 hours ago
Job Overview
">As a Senior Executive Client Servicing professional, you will be responsible for managing client relationships and ensuring timely delivery of projects.
">Key Responsibilities:
- Develop and maintain strong, trusting relationships with clients.
- Understand the client's brand identity, core values, and unique selling propositions (USPs) to execute effective campaigns.
- Serve as the primary point of contact for all client inquiries, requests, and concerns.
- Regularly communicate with clients to understand their needs, objectives, and feedback.
Project Coordination and Collaboration
- Work closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects.
- Coordinate project timelines, budgets, and deliverables to meet client expectations.
- Collaborate with cross-functional teams to ideate and conceptualize weekly/monthly content calendars, pitches, and campaigns.
- Provide regular updates to clients on the status of the deliverables.
Quality Control, Timelines, and Schedules
- Assist managers in prioritizing tasks and maintaining timelines and schedules.
- Prioritize tasks across various brands ensuring the timely & accurate delivery of client work.
- Promptly respond to emails.
Industry Research
- Stay up-to-date on industry trends and best practices to create innovative artwork to ensure that designs are relevant and effective in capturing the target audience's attention.
- Conduct competitive and industry analysis to understand the brand positioning, target audience demographics, preferences, and behavior to tailor messaging effectively.
- Research cutting-edge technology to inspire innovative ideas and conceptual breakthroughs.
Reporting and Time Management
- Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation.
- Assist in creating reports for social media and brand analysis.
- Create & update weekly JSRs.
Vendor Management and Communication
- Follow internal TATs, tasks prioritization, and timely delivery of work.
- Invoice and follow-up on payments. Maintain relevant trackers with accurate information.
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