
Client Servicing Manager
17 hours ago
Job Title: Client Servicing Manager
Job SummaryAs a seasoned professional in client servicing, you will be responsible for building and maintaining strong relationships with clients, ensuring seamless campaign execution, and driving revenue growth through strategic marketing initiatives.
- Act as the primary point of contact between clients and internal teams to ensure effective communication and campaign delivery.
- Translate client business objectives into actionable marketing strategies, leveraging your expertise in agency sales and account management.
- Manage end-to-end client servicing, including campaign briefings, execution, reporting, and performance reviews.
- Collaborate with internal teams to deliver high-quality campaigns on time, meeting or exceeding client expectations.
- Maintain strong relationships with existing clients while identifying opportunities for upselling and cross-selling.
- Support new business development by participating in pitches, proposal creation, and presentations.
- Ensure timely collection of payments and manage account profitability.
- Stay up-to-date on industry trends, competitor activities, and digital advertising innovations to provide strategic recommendations.
- Bachelor's degree in Marketing, Business, Communications, or related field.
- 2–5 years of experience in client servicing/account management with an advertising/creative/digital agency.
- Proven track record in agency sales/business development and hands-on experience in client relations.
- Strong communication, presentation, and negotiation skills, with the ability to manage multiple clients and projects simultaneously under tight deadlines.
- Excellent relationship-building and problem-solving skills, with a strong understanding of digital marketing, advertising campaigns, and media planning.
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